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Bourne's Auto Center

South Easton, MA

4.9
4,793 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,793 reviews

June 30, 2018

Awesome You can tell that they care about their costumers, no pressure at all from anyone who works there. People were very willing to help. Carlos (Business More

by Tsveta_Yankova
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Bourne's Auto Center responded

Thank you for your amazingly kind words. We are excited that you recognize our commitment to customer service and how are team cares about the customer. We appreciate your business and look forward to seeing you again for your next vehicle. In the meantime if you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 30, 2018

An afternoon with Jose Jose was awesome, he was funny, helpful and knowledgeable. As well as the finance manager r . We will come back for all our cars to Bourne. More

by Lisa28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are thrilled you enjoyed your buying experience with our Sales Professional Jose Garcia! We are honored to have earned your business and future business as well. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 30, 2018

Awesome service I really wasn’t sure what kind of car I wanted to get or even what steps to take to even purchasing a car until I tried Bourne’s and was helped by tre More

by Jennfernandes123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Trevon Hubbard, Scott Santos, Matt Aiello
Jul 10, 2018 -

Bourne's Auto Center responded

Thank you for your business! We are thrilled our Trevon and our team were able to assist you through your first car buying experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 30, 2018

Patient. Pleasant. Accommodating. Trevon was very patient during the whole process of purchasing my car. He was helpful in every aspect. Not only did he make sure I was getting into th More

by Edina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Aufiero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Jul 10, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. It was an absolute pleasure assisting you with your purchase. Trey appreciates your recognition, recommendation and amazingly kind words. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 29, 2018

Great experience Simplest buying process I have experienced. Non negotiable fair pricing. I called ahead to confirm car was still available with Caroline and to book a More

by Colli890
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Simmons
Jul 09, 2018 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars! The experience you described from initial phone call, unaccompanied test drive, and signing paperwork is EXACTLY what every customer should expect from our team. We are proud of Mario, George and Caroline, they are all dedicated to a high level of customer service. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 29, 2018

Great expirience Had a wonderful expirience at Bourne’s Auto Center. Very nice people and they gave my daughter the perfect car that she was looking for. Thank you! More

by Ajsan123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Bourne's Auto Center responded

Looking Great! Thank you for choosing Bourne's Auto Center for your daughter's pre-owned vehicle. If we can be of any further assistance please let us know. Thanks Again, Michael Kelley General Manager

June 28, 2018

Lexus I bought a Lexus, everything went smooth. Only issue I had was my car wasn’t cleaned well on the inside. I’ll buy my next car here still. Great people More

by LexusDrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Lexus. We are thrilled everything went smooth and we were able to earn your future business. We would be more than happy to re-clean your vehicle if you would like. You can reach out to myself or David to set that up. Thanks Again, Michael Kelley General Manager

June 28, 2018

Wonderful experience for my son getting his first car! A young man will ALWAYS remember buying his first car. My son will have an awesome memory. He just turned 18 and I took him around to look. He had his More

by Mxmom2535
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Cummings
Jul 09, 2018 -

Bourne's Auto Center responded

We are honored that we were able to be a part of your son's first car buying experience! It is a moment he will never forget. Greg appreciates your recognition and I can assure you it was his pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 28, 2018

6th car from Bourne’s Bourne’s Is one stop shopping. I inquired last week about my Jeep on live chat with Amy. I Went for a test drive on the day it hit the lot! Great serv More

by Kelliwetherell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Bourne's Auto Center responded

Looking Great! We are thrilled you are enjoying your Jeep Wrangler and honored that we have been able to earn your continued business. The experience you described is EXACTLY what every customer should expect when shopping for and/or purchasing a vehicle from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 28, 2018

Easy car buy experience Mark made my first time car experience very easy. His laid back no pressure attitude was a great fit for me. He took the time explaining all the detai More

by Vinnys Rogue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Bourne's Auto Center responded

We are thrilled you found buying a car at our dealership was easy! We are honored to have been able to assist you with your first car buying experience. Mark appreciates your recognition and recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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