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Bourne's Auto Center

South Easton, MA

4.9
4,851 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,851 reviews

August 09, 2018

great place! Easiest transaction I’ve ever had buying a vehicle - had been stressed by other places I had shopped, wish I had just started here. My family will de More

by Di
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2018 -

Bourne's Auto Center responded

This is awesome! Exactly what every customer should expect when purchasing a vehicle from our team. We are honored to have earned your business and look forward to assisting your family as well. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 08, 2018

Excellent Service My experience was terrific!! Sale was smooth and easy. Everybody was very helpful and friendly. Susan was a great sales person. I’m excited for the pu More

by Twink7161
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Simmons, Sue Pereira
Aug 08, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Explorer! It was a pleasure assisting you with your purchase. We greatly appreciate your kind words and 5 star rating. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 08, 2018

Out of time buyer I flew in from Baltimore to look at a vehicle. Amy and David and Everyone treated me wonderfully. They allowed me with no issues to take vehicle to More

by sterling27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center all the way from Baltimore! We are thrilled Amy in our Express Team was able to coordinate everything to make this as easy as possible for you. Amy, David and George appreciate your recognition and I can assure you it was their pleasure assisting you. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 06, 2018

Highly recommend I ended up not buying a car through Bournes because I found something that fit my needs a little bit better from somewhere else. I would still highly More

by McM11
Recommend Dealer
Yes
Employees Worked With
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2018 -

Bourne's Auto Center responded

Thank you for the opportunity to earn your business! We are honored we were able to earn your past business and your future business as well. We hope you are enjoying your vehicle and found the vehicle that best fit your needs. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 05, 2018

Great to work with Was great to work with and easy to talk to. Greg understood all aspects of the sales and was able to answer all my questions. More

by Chrisray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Cummings
Aug 06, 2018 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars. Greg appreciates your recognition and I can assure you with was his pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 04, 2018

Buying a car I have been to many car dealerships and Bournes by far has been the best to deal with. I went in with a price range and they showed me what was avail More

by Maureen
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Aug 04, 2018 -

Bourne's Auto Center responded

WOW! Thank you for your continued business! 4 cars is amazing and we are honored to have earned your loyalty and recommendation. Greg and Carlos appreciate your recognition and I can assure you it was their pleasure assisting you. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 03, 2018

Car buying at its Best! This was the simple “no hassle” way to test drive and buy. We had narrowed down what we were looking to buy,made the appointment, arrived and test dr More

by Seaside
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Aug 04, 2018 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your 5 star experience. The experience you described about our "No Hassle" pricing and customer service commitment is exactly what every customer should expect. We could not agree more, Trey is awesome! We are fortunate to have him on our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 03, 2018

Thorough, friendly and courteous. I have bought 2 automobiles from them, and look forward to buying the 3rd. Kim was very friendly and professional. These guys are the best. They will More

by Patmad39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Olson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Septelka
Aug 03, 2018 -

Bourne's Auto Center responded

Thank you for your continued business! We greatly appreciate your kind words. It is always a pleasure assisting you and we look forward to assisting you with your next purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 02, 2018

Expertise service all around. My family and I have had many amazing experiences with Bournes Auto. I purchased a Mini cooper early last year and traded it in for a more spacious More

by Jenny thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kory Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Sandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarred Robson
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The finance dude that was amazing with guiding us through the financial process. ??, Mike Clark, Scott Santos, Sean Harrington
Aug 02, 2018 -

Bourne's Auto Center responded

WOW! Thank you for your continued business! We appreciate your kind words and 5 star rating. It is always a pleasure assisting you with your automotive sales and service needs. IF we can be of any further assistance you know where to find us! Thanks Again, Michael Kelley General Manager

August 02, 2018

Very smooth! Great Car-amazing service. Matt was very helpful and made sure that I was getting exactly what I needed. He looked over the car to ensure that everything was fine with the it. More

by lindajean12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Aiello
Aug 02, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your collision repair needs. Matt appreciates your recognition, kind words and 5 star rating. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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