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Bourne's Auto Center

South Easton, MA

4.9
4,851 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,851 reviews

August 13, 2018

Professional The Bourne team of jose& Carlos made a very pleasant experience for me.Jose was informative during our time together& answered all questions I had.Car More

by Yez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2018 -

Bourne's Auto Center responded

Looking good! We appreciate your business and 5 star rating. Carlos and Jose appreciate your recognition and I can assure you it was their pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 13, 2018

2017 Genesis Jose was great to work with. They put on plates let me go alone for a drive. I noticed some discoloration on the paint and the ended up painted 3 pane More

by Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Genesis! We are honored to have been a part of your first used vehicle purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 12, 2018

Motivated buyer met professionalSales Associate I had emailed in advance to set up a test drive of an SUV I found on Bourne's website. When I arrived the vehicle was backed up and ready to go. Sal More

by 51sunset
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Cummings
Aug 13, 2018 -

Bourne's Auto Center responded

Thank you for your continued business. The experience you described with our Express Team and Sales Professional Greg Cummings is exactly what every customer should expect from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 11, 2018

Great people. No pressure. Love the car. They have a large inventory of autos. No pressure salesmanship. Prices are competitive. Very warm staff. Made everything easy. Would have liked be More

by Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Harrington
Aug 12, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle The experience you descriebd, "no pressure, competitive prices and warm staff" is exactly what every customer should expect when shopping for and/or purchasing a vehicle from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 11, 2018

OVER THE TOO This is the second vehicle I purchased from Bournes auto sales. I cannot express how easy the make the buying process and how epful each and everyone More

by Mgonet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2018 -

Bourne's Auto Center responded

Thank you for your continued business! It is always a pleasure assisting you. We are thrilled Carlos and Mario were able to make your buying experience easy and helpful. I can assure you it was their pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 10, 2018

Easy purchase Found the car we wanted on Bourne's web site. The car was in the exact condition the web page advertised. We went in on Monday test drove the car, the More

by NickM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! We are thrilled you enjoyed your buying experience with our Master Certified Sales Professional Jose Garcia. He appreciates your recognition and our entire team appreciates your recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 10, 2018

No hassle experience Finding the correct car for me was made easy with the help I received from Mario and Kim. The set pricing takes the uneasy feeling out of buying a car More

by Nissan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your 5 star experience. We are honored to have earned your business and thrilled you enjoyed our "No Hassle" pricing and customer service commitment. The experience you described with Mario, Kim and Carlos is exactly what every customer should expect from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 10, 2018

2016 Nissan Rogue Having purchased 3 vehicles at Bourne's Auto Center I gelt vonfident in chosing them for my new purchase. Mark Aufiero and John Brenner helped make th More

by Nissan Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Bourne, Caroline Simmons
Aug 11, 2018 -

Bourne's Auto Center responded

Thank you for your continued business! We are honored to have earned your loyalty. It is always a pleasure assisting you and we appreciate your kind words. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If we can be of any further assistance you certainly know where to find us! Thanks Again, Michael Kelley General Manager

August 09, 2018

Jeep compass Tori was great! Bournes auto center is a great place to buy a car i love my new jeep compass so much i am so happy More

by Morgancurran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 09, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Jeep Compass! It was a pleasure assisting you with your purchase. We appreciate your kind words and are thrilled you are happy. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

Aug 09, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Jeep Compass! It was a pleasure assisting you with your purchase. We appreciate your kind words and are thrilled you are happy. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 09, 2018

Awesome experience I was so impressed with Trey Hubbard and Bourne auto.. We had some issues with a car we bought there last year and Trey worked with us And gave us More

by Lsadelman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Aug 10, 2018 -

Bourne's Auto Center responded

Looking good! We appreciate your business and Trey appreciates your kind words. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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