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Bourne's Auto Center

South Easton, MA

4.9
4,851 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,851 reviews

August 22, 2018

Great service Trevon Hubbard was a great sales associate, he was personable, clear, and efficient. He was able to get our car ready very quickly after purchase. Ove More

by vwcar123
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Aug 22, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience with our Sales Professional Trey! We are honored to have earned your business and kind feedback. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 22, 2018

Buying a new car This place is so friendly and so welcoming if you are a first time buyer I highly recommend this place to anyone. Great place for anyone. More

by Keigan8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2018 -

Bourne's Auto Center responded

Thank you for your business and for awarding us with 5 stars. We are thrilled we were able to be a part of your first car buying experience. Your recommendation is greatly appreciated. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 22, 2018

Excellent experience! We had a great experience while purchasing a car from Jose Garcia. He was extremely communicative and helpful. Shawn Saunders was very helpful and pr More

by Acuraguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2018 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your excellent experience. We are incredibly proud of Jose and Shawn, they are dedicated professionals who are committed to a high level of customer service, we are fortunate to have them on our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 22, 2018

Bourne lived up to their reputation and MORE The entire experience was stress free. Jose was very accomadatung and willing to find out answers if he didn’t know. Yes Would recommend Bourne More

by CRVCAROL2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The 2 young ladies sitting at the reception desk were not only pleasant but knowledgeable If I was waiting for my salesman, they kept checking in with me and keeping me informed. At one point I had to borrow their cell phone charger...
Aug 22, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored to have earned your business and recommendation. The stress free experience is exactly what every customer should expect when shopping for and/or purchasing a vehicle from our dealerships. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 21, 2018

Great job Mark getting me into my Santa Fe Sport. Mark took me through the entire process with ease. Very proffesional and great knowledge in all areas. I'm happy with my new to More

by Me
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your new to youHyundai Santa Fe Sport. It was a pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 21, 2018

Great experience and great price Everything about my experience at Bourne's was overwhelmingly positive--from the customer service, to the prices of the vehicles to the timely manner More

by lmlo327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2018 -

Bourne's Auto Center responded

Thank you for your business! We are thrilled you enjoyed your buying experience and our team was able to earn your 5 star rating. We appreciate your recommendation and look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 20, 2018

Bad investment Just do your research. Its all about a deal. Unfortunately the vehicle my sister purchase was a mistake. Rattling sounds like a spaceship 24hr after p More

by 102517pammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2018 -

Bourne's Auto Center responded

We are sorry your sister had issues with her vehicle. We were able to get the vehicle back, provide a replacement vehicle and address her concerns all under manufacturer warranty. She was grateful, understanding and appreciative of how we handled the situation. We will be here to continue to stand behind the vehicle if there are any further issues. Michael Kelley General Manager

August 20, 2018

2016 Honda CRV purchase David Pair , Ryan Kass and the rest of the crew at Bourne Auto made this purchase as easy and non-stressfull as an auto purchase could. Being from out More

by D Flaherty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Kass
Aug 21, 2018 -

Bourne's Auto Center responded

Thank you for your business! It was an absolute pleasure assisting you with your purchase and coordinating your out of state purchase. We are honored to have earned your 5 star rating and amazingly kind words. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 19, 2018

Dre says an awesome and professional car sales man I have been looking for a car for about 3 weeks. I would recommend this dealership for the top best in new England. Great people work here from sales More

by Repella79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Aug 20, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled we were able to earn your 5 star rating and recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 19, 2018

Quality vehicle & great price without the new car pressures. This is now our 3rd purchase with Bourne's Auto, and the experience only continues to get better. Continuous improvements to their web-site allow for More

by awc1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Aug 20, 2018 -

Bourne's Auto Center responded

We cannot thank you enough! Your continued business is greatly appreciated. The "professional, friendly, positive, responsive, and knowledgable" experience is exactly what every customer should expect when shopping for and/or purchasing a vehicle from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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