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Bourne's Auto Center

South Easton, MA

4.9
4,851 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,851 reviews

September 05, 2018

Flexible, no-pressure sale José Molina made this a very smooth car buying experience unlike anything I have encountered at other dealerships. I was able to test drive a number o More

by BuickGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Buick! It was a pleasure assisting you with your purchase. We appreciate your recommendation and kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 04, 2018

Great dealership The dealership was very professional and honest. We worked with Kim and she was very friendly and helpful. Great place to buy used, highyly recommend More

by Jakepolino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored to have earned your business and high recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 02, 2018

Easiest experience ever buy a car. The salesman Jose was very helpful and knowledgeable in all phases of the auto sales process.Dave was the finance manger and was very helpful.I normal More

by Big Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Escalade! Jose and Dave appreciate your recognition and kind words. We look forward to seeing you for your next purchase. In the meantime if you need any assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 01, 2018

Deff a great to purchase a car.. Deff a great place to buy a vehicle.The salesmen was very polite and down to the point.I am going to refer people to this dealership..This is a fast p More

by Mazman01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanya Marsden, Mike Clark, Matt Aiello, Greg Cummings
Sep 01, 2018 -

Bourne's Auto Center responded

Thank you for your business and kind words. It was our pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 31, 2018

Fantastic, Friendly, Easy, Honest, Polite I will now and forever recommend Bourne's Auto to any friend or family looking to purchase a used vehicle! As a first time car buyer I was on overload More

by newtv123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
Aug 31, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are thrilled to have been a part of your first car buying experience. The "fantastic, friendly, easy, honest and polite" experience you described is exactly what every customer should expect from our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 31, 2018

One of the better Dealers in MA. Easy going, no hassle.. Needed a couple things taken care of before I purchased and they were able to get it done in timely manner. Shout-out to my sa More

by Jay617
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2018 -

Bourne's Auto Center responded

Thank you for your business and kind words! We are thrilled you found the experience to be "easy and no hassle." Tori appreciates your recognition, it was her pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 31, 2018

So Easy I enjoyed the "what can I do for you? attitude". There were no pressure sales pitches. Tori ran to get things done and get questions answered. She More

by Ellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled you found our "No Hassle" pricing and customer service commitment "so easy." Tori appreciates your recognition, she is an amazing member of our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 30, 2018

Purchas of Ford Edge from Mark Aufiero Mark was very friendly, polite and courteous, no pressure. He had the cars I needed to test drive lined up very quickly upon my arrival. He outlined More

by hoosemec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Simmons
Aug 30, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We appreciate your business. The quick process you described from trade-in to financing is exactly what every customer should expect from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 30, 2018

A fast, easy buy Unfortunately, I had to look for cars out of necessity, not desire, so my parents directed me to Bourne, having bought cars there before. I have to sa More

by Mattc1216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Cummings
Aug 30, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored to have earned your business. We are thrilled you found our "No Hassle" pricing and customer service commitment to be quick and painless. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 30, 2018

Easiest car purchase ever! Bourne's came highly recommended and now I know why. Credit process easy and painless. Every person I had contact with was professional, patient, an More

by RTYalli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard, Caroline Simmons
Aug 30, 2018 -

Bourne's Auto Center responded

Looking good! We are thrilled Trey and the rest of our team was able to provide you with your "easiest car purchase!" It was an absolute pleasure assisting you and we greatly appreciate your business. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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