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Bourne's Auto Center

South Easton, MA

4.9
4,851 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,851 reviews

September 10, 2018

Just how I pictured it! It was a wonderful experience working with this dealership. From the friendly people up front to check in and all the way through to the close, nothin More

by Jgizzi32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dallas, Rich Schiffer, Greg Cummings
Sep 10, 2018 -

Bourne's Auto Center responded

Thank you for your business! We are thrilled our team was able to earn your 5 star rating and incredibly kind words. I can assure you it was Greg, Rich, David and Dallas' pleasure assisting you with your purchase and they all appreciate your recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 10, 2018

Excellent sales experience My sales experience started with an attentive front desk person on a very busy labor day weekend Saturday. She calmly explained the checkin process More

by Carguybob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2018 -

Bourne's Auto Center responded

Thank you for your business and for your thorough description of your experience with our team. The experience you described is exactly what every customer should expect from start to finish. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 10, 2018

2017 Ford Expedition Bourne's Auto Center is one of the best dealership that I've done business with. Very professional staff. The dealership is loaded with outstanding ve More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your 2017 Ford Expedition! We are honored to have earned your 5 star rating. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 09, 2018

The best This is the second car I have bought at bourne auto in Easton. Since finding them I would not go anywhere else. Both my sons bought their cars from b More

by Happy jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kory Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The girls at the desk. Don’t know names, Mike Clark
Sep 10, 2018 -

Bourne's Auto Center responded

Thank you for your continued sales and service business! We are honored to have earned your 5 star rating. It is always a pleasure assisting you and we are grateful for your high recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 09, 2018

Great buying experience Prompt professional and courteous service. Made buying experience easy and enjoyable. Greg , Carlos and team went above and beyond to ensure I was hap More

by GF3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Sep 10, 2018 -

Bourne's Auto Center responded

Thank you for your business and amazingly kind words. The experience you described is exactly what every customer should expect when shopping for and/or purchasing a vehicle from our team. You high recommendation is extremely important to us and greatly appreciated. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 08, 2018

Great customer service. Friendly atmosphere. My son bought a car here in June. Referred me to them. I was not disappointed. Very friendly. Great customer service.Would highly recommend in the fut More

by karen115
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2018 -

Bourne's Auto Center responded

Thank you for you and your families' continued business. It was a pleasure assisting you and we appreciate your kind words. Your high recommendation is extremely important to us and we look forward to assisting those customers as well. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 08, 2018

gregs the man Fast, great service. Went out of my way to come here because I saw an ad for a car online. Would recommend, the staff is very friendly. More

by 123abc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Sep 10, 2018 -

Bourne's Auto Center responded

We couldn't agree more, Greg is the Man! We appreciate your business, kind words and recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 07, 2018

It's very nice to have friends At a dealership Had a Great time was treated very Wells This is my 3rd car from Bourne Go in and see Greg or Mario Great guys to work with More

by Franklive12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Sep 07, 2018 -

Bourne's Auto Center responded

Thank you for your continued business! 3 cars is amazing and greatly appreciated. Mario and Greg appreciate your kind words and your friendship. If we can be of any further assistance you certainly know where to find us! Thanks Again, Michael Kelley General Manager

September 07, 2018

Great service Couldn’t of been happier with the quality of service and how friendly the staff was. Sue and Shawn were great at helping me through the whole process. More

by Steeks54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
Sep 07, 2018 -

Bourne's Auto Center responded

Thank you for your business and for awarding us with 5 stars! Sue and Shawn appreciate your recognition and I can assure you it was their pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 06, 2018

Amazing team Great experience, great team , i will definitely recommend this dealer to my friends and family one of my ease purchase for the past 20 years More

by jpires46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Simmons, Sue Pereira
Sep 07, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center in Easton for your pre-owned purchase. We hope you are enjoying your vehicle. It was a pleasure assisting you and providing you with your best car buying experience in 20 years! If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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