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Bourne's Auto Center

South Easton, MA

4.9
4,851 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,851 reviews

September 14, 2018

Service Above & Beyond! Excellent customer service by Trey Hubbard! Trey handled the car sale for my daughter who bought a very nice 2014 Jeep Cherokee. My daughter lives in More

by TGervais
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Sep 14, 2018 -

Bourne's Auto Center responded

Thank you and your daughter for your business! We are thrilled trey was able to assist with your logistics and make it as easy as possible for you both. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 14, 2018

Incredible service I would recommend Bourne's Auto to everyone ! We worked with Jose Molina and from start to finish he was great! The whole process was quick and easy! More

by Toyota Tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Simmons
Sep 14, 2018 -

Bourne's Auto Center responded

Thank you for your business and 5 star rating! Looking good! Jose appreciates your recognition and amazingly kind words. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 13, 2018

Superior experience! We definitely found our car at Bourne’s. Trey was extremely helpful and went above and beyond! Great person and salesman! I would definitely recommend More

by Anduski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Sep 13, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored to have earned your business. Trey appreciates your kind words and recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 12, 2018

Very fast and accomadating it was my first time buying a car and the employees there were kind, on top of everything and I purchased my car with a good deal. Bourne registered m More

by dgordon56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
Sep 12, 2018 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars! It was an absolute pleasure assisting you with your purchase. We look forward to servicing your vehicle and seeing you for your next purchases as well. In the meantime if we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 12, 2018

Thanks Kim lovely lady for the care where no one was and giving me the best ideas, care, and car I wanted. She always called me concerning my purchase, updates More

by Hamisi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hymon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2018 -

Bourne's Auto Center responded

Thank you for your business. We are thrilled our Sales Professional Kim Bailey was able to provide you with an experience that all of our customers should expect. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 12, 2018

Buying experience I recently purchased a car from Tori. She did an excellent job of making the process as painless as possible and answered all my calls and emails prom More

by RICK D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori
Sep 13, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We appreciate you taking the time to review your experience with our Sales Professional Tori. She appreciates your recognition and I can assure you it was her pleasure assisting you . If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 10, 2018

Easy Process Just bought my second car from Mario Lee at Bournes. Easy process fair pricing. Would recommend this dealership to anyone looking to buy a new car. More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2018 -

Bourne's Auto Center responded

Thank you for your continued business! We are thrilled you found our process to be easy and fair. Your recommendation is extremely important to us and greatly appreciated. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 10, 2018

Easy and smooth Kim was very helpful and provided a smooth, hassle-free experience. I didn’t feel like I was being jerked around as I have been at other dealerships. More

by Seanwcraig
Recommend Dealer
Yes
Employees Worked With
Sep 12, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled you found your buying experience to be "easy, smooth and hassle free." Your recommendation is extremely important to us and greatly appreciated. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 10, 2018

High quality customer service! Simply the best customer service experience I have ever had from any dealership in Massachusetts. Started off looking on line for a Subaru WRX STI. More

by 0110jmes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2018 -

Bourne's Auto Center responded

WOW! The experience you described is EXACTLY what every customer should expect from our team. We are thrilled you are loving your Subaru WRX, it is an amazing automobile. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 10, 2018

Great car buying experience Buying a car at Bourne’s was a great experience with a great selection of vehicles. The Bourne’s employees are extremely friendly, knowledgeable and v More

by SteveM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Schiffer, Greg Cummings
Sep 10, 2018 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars! We appreciate your kind words and recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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