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Bourne's Auto Center

South Easton, MA

4.9
4,826 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,826 reviews

September 18, 2023

Jose is the man! Everyone at Bourne’s was responsive and helpful, and went above and behind to make the experience as easy as possible. More

by Nedbuckley10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Bourne's Auto Center responded

Thank you so much for your wonderful review! We are thrilled that Jose had the opportunity to provide you with great service. We thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

September 16, 2023

Muy buen servicio, atención es español, realmente encantada, nos ayudo con la compra de nuestro jeep More

by Elvira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Bourne's Auto Center responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Mike Kelley General Manager

September 16, 2023

Jose Garcia is excellent! Made me and my husband feel very welcomed. Our experience at the dealer was great, dealer is well organized, have a very attentive staff, and have a More

by Carem Diaz
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Bourne's Auto Center responded

Thanks for sharing your thoughts about your experience with Bourne's Auto Center. We appreciate your business and hope to see you again soon! Mike Kelley General Manager

September 14, 2023

Great dealership, always the best service and people that work there. I will always buy my cars here. More

by allylevine15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Bourne's Auto Center responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bourne's Auto Center. Mike Kelley General Manager

September 12, 2023

Jose was and is super helpful and efficient. Everything was fast and easy and there was nothing he didn’t have an answer for. More

by Ava.c.smith15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Bourne's Auto Center responded

Thank you, Ava, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jose here at Bourne's Auto Center. Mike Kelley General Manager

September 06, 2023

Mr. Garcia gives us great advice and expertise on purchasing this car. Our overall experience with Bourne’s auto center is great. More

by jayliangstar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Bourne's Auto Center responded

Thank you for your kind words for Jose and congratulations on your new vehicle!! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bourne's Auto Center. Mike Kelley General Manager

September 05, 2023

Simply painless experience, friendly staff great selection and customer service would recommend to anyone looking for a new to you vehicle! More

by Wannywanno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Bourne's Auto Center responded

Thank you so much for choosing Bourne's Auto Center! Congrats on your new purchase, and let us know if we can be of any more assistance! Mike Kelley General Manager

August 31, 2023

PLEASE FIND A NOTHER DEALERSHIP THAT WON'T LIE TO YOU ONE BIG RUN AROUND AFTER ANOTHER.CHECKING TO SEE IF CAR WAS READY SALES MAN TOLD ME THERE WAS A LEAK AT TOP OF WINDSHIELD MAKING FLOOR WET AND A BROKEN More

by dalboni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
JARROD FALCONE
Sep 06, 2023 -

Bourne's Auto Center responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mike Kelley General Manager

Sep 07, 2023 -

dalboni responded

After getting a call telling me to come pick up the car an I was five minutes away from your dealership why did I get another call saying they contacted my insurance co an they did not get back to them yet so I went back home and a half an hour later got a call saying Ins. Co. got back to them so I can bring check an was all set an papers will be in the mail an sent me an new car out the door with no Ins or reg witch I did not find out for five days an 400 miles that I was driving with no Ins I think you did not care if I was all set as long as you got the sale

August 30, 2023

I had a pleasant experience with car buying through Bournes. I’ll definitely recommend Jose and Bournes to my family and friends. Thank you! More

by JenC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Bourne's Auto Center responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Jen, and it's great to hear about your excellent experience here at Bourne's Auto Center. Mike Kelley General Manager

August 30, 2023

Experience was awesome! Everyone was an absolute pleasure to work with! I will for sure be recommending this place to anybody i know looking for a car! More

by JLM23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Bourne's Auto Center responded

Thanks for your feedback on your recent visit to Bourne's Auto Center. It's great to hear that we were able to assist you and that you had such a positive experience! Mike Kelley General Manager

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