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Bourne's Auto Center

South Easton, MA

4.9
4,921 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,921 reviews

February 22, 2024

This is the second vehicle my husband and I have bought from bournes and it’s been great every time. Everyone is so friendly and helpful. 10/10 would recommend More

by ERose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Bourne's Auto Center responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bourne's Auto Center. Mike Kelley General Manager

February 18, 2024

Jose made the car buying experience seamless and hassle-free. It was a great experience! More

by Mtfiles1111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Bourne's Auto Center responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jose met your expectations. Thank you again for choosing Bourne's Auto Center, we look forward to having you as one of our valued customers for many more years to come! Mike Kelley General Manager

February 18, 2024

I walked in to take a look at a vehicle, not planning to take it any further. But the way Jose helped made the process so simple. No unnecessary time wasting, no xx, just straight, simple customer service. More

by ianglowka2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Bourne's Auto Center responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your new Chevy Cruze! We will share your comments with Jose, David, and our team, and we look forward to working with you again. Mike Kelley General Manager

February 17, 2024

Had a little speed bump in the beginning. But in the end it worked out More

by pcarr75
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Bourne's Auto Center responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Kelley General Manager

February 17, 2024

Very welcome people. They set up The whole process very fast and easy. We are glad to find the car we wanted at this place. More

by glaucia Afonso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bloom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Bourne's Auto Center responded

Glaucia, Thanks for sharing your thoughts about your experience with Bourne's Auto Center. We appreciate your business and hope to see you again soon! Mike Kelley General Manager

February 15, 2024

Jose was great to work with. He gave us lots of options to look at. Ultimately, we decided on one of the vehicles he suggested in the beginning. He made the process quick and eas More

by meghanchrisos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Bourne's Auto Center responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Kelley General Manager

February 14, 2024

After encountering an issue with the key fob for this car and contacting Mike Kelley (GM), Bournes immediately agreed to reimburse us for all expenses we incurred for new keys. Great customer service to tur More

by Dvierra57
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Bourne's Auto Center responded

Thanks for your feedback on your recent visit to Bourne's Auto Center. It's great to hear that we were able to assist you and that you had such a positive experience. Mike Kelley General Manager

February 14, 2024

Very welcoming and go above and beyond. Everyone from reception to sales do an amazing job! Very pleased! More

by Jacob S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Bourne's Auto Center responded

Jacob, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Shawn and Jose delivered such a great experience! Mike Kelley General Manager

February 13, 2024

Easy no pressure great car buying experience. They took the time to get to know us and help with any questions we had. I’d highly recommend you check them out. More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Bourne's Auto Center responded

Thank you so much for choosing Bourne's Auto Center! Please let us know if we can be of any more assistance! Mike Kelley General Manager

February 13, 2024

Jose was very helpful, easy to work with, friendly. Would do business with them again. More

by joes66gto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Bourne's Auto Center responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Bourne's Auto Center! Mike Kelley General Manager

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