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Bourne's Auto Center

South Easton, MA

Overview
Employees
Reviews
Vehicles
4.9
4,877 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,877 reviews

January 07, 2025

My initial email was responded to immediately. I was pleasantly surprised. We met with Jose and he couldn’t have been easier to work with. We didn’t feel any pressure and the transaction was seaml More

by Kylalx
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarod
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Jan 07, 2025 -

Bourne's Auto Center responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jose and our team, and we look forward to working with you again. Mike Kelley General Manager

January 04, 2025

Fair dealership and good service. Although they didn’t leave the duck in the Jeep 🤪! More

by Brookeylea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2025 -

Bourne's Auto Center responded

Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Mike Kelley General Manager

January 04, 2025

Jose, Shawn, Jarrod, and the rest of the staff at Bournes were kind, responsive, and knowledgeable. They made my purchase a breeze and had me in a car the same day. Couldn’t recommend them enough to anyone l More

by joseph.brophy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Bourne's Auto Center responded

Joseph, We are so glad that Jose, Shawn, and Jarrod had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Mike Kelley General Manager

January 01, 2025

Jose made the entire experience stress free and enjoyable. He listened to what we wanted and needed and in the end we got our dream car. More

by Simpson Family
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Bourne's Auto Center responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Kelley General Manager

December 25, 2024

Jose was fast and efficient and I left the same day with the vehicle I wanted. Everyone was very informative and there was no pressure. Would recommend this place to everyone. Thanks again Jose! More

by Travis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2024 -

Bourne's Auto Center responded

Travis, thank you so much for choosing Bourne's Auto Center! Please let us know if we can be of any more assistance. Mike Kelley General Manager

December 24, 2024

Jose Garcia was very attentive to the needs of getting our 2021 Kia Sorrento SX prepared exactly how my wife and I asked for. He was very patient and so were the bank employees who do the banking for Bou More

by Mike R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2024 -

Bourne's Auto Center responded

Thank you, Mike! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jose and the team met your expectations. Thank you again for choosing Bourne's Auto Center. We look forward to having you as one of our valued customers for many more years to come! Mike Kelley General Manager

December 21, 2024

Amazing service, such an easy process all around, didn’t make me feel any pressure to buy at all!! More

by stephyj23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2024 -

Bourne's Auto Center responded

Thanks for sharing your thoughts about your experience with Bourne's Auto Center. We appreciate your business and hope to see you again soon! Mike Kelley General Manager

December 18, 2024

I called Bournes after seeing an ad on Edmunds. I was transferred to Jose and he was professional from start to finish! More

by chipyeaton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Bourne's Auto Center responded

We are very happy to hear that Jose provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Kelley General Manager

December 15, 2024

Jose made process so simple and hassle free. Would recommend. Will definitely shop and recommend Bournes Auto. All the staff was so friendly and helpful. Best part, no pressure to buy. More

by Amanda Prosper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Bourne's Auto Center responded

Thank you, Amanda, for taking the time to share your thoughts on working with Jose and our team. We're glad to hear we delivered such a great experience! Mike Kelley General Manager

December 11, 2024

Everyone was great to work with and they made the car buying process easy. I recommend Bourne Auto and Jose Garcia. More

by Erica J.
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Bourne's Auto Center responded

Thank you so much, Erica, for your wonderful review! We are thrilled that Jose had the opportunity to provide you with great service. We thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

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