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Bourne's Auto Center

South Easton, MA

4.9
4,868 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,868 reviews

February 07, 2024

Jose was very communicative! ! Made my purchase from NY seamless. Would buy from them again! More

by scarmentano
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Bourne's Auto Center responded

Thank you so much for your kind words for Jose, and for taking the time to leave us this wonderful feedback! Mike Kelley General Manager

February 07, 2024

My wife and I enjoyed working with Jose. He addressed our questions/concerns and helped make the buying process smooth. More

by Caddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Bourne's Auto Center responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jose to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Kelley General Manager

February 06, 2024

Jose makes buying a car super easy and stress free! I can’t imagine shopping anywhere else More

by Karalc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Bourne's Auto Center responded

Karal, It's great to hear that Jose was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

February 05, 2024

Thank you, Jose and Shawn, for making the process so quick and simple! 5 stars all around. I could not be more impressed by Bournes, and for that reason they have gained a forever customer! More

by Heatherdevolle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Bourne's Auto Center responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again! Mike Kelley General Manager

February 05, 2024

Great experience at Bourne from start to finish! Thank you so much Jose! Love the Jeep More

by KimberlyJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Bourne's Auto Center responded

Kimberly, It's fantastic to hear that Jose provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Congratulations on your new Jeep! Thanks for choosing Bourne's Auto Center! Mike Kelley General Manager

February 03, 2024

Jose and the folks at Bournes did an incredible job making an out of state purchase happen on a tight timeline. Jose especially was communicative, always available for questions, and made sure every st More

by Zoey101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Bourne's Auto Center responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

February 02, 2024

My car buying experience was truly amazing. Over the process of buying the car I didn’t even feel like Jose was a salesman but instead a friend who genuinely cared about me. As a first time car More

by Fanyluu1703
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Bourne's Auto Center responded

Thank you so much for your kind words for Jose and Bourne's Auto Center, and for taking the time to leave us this wonderful feedback! Mike Kelley General Manager

February 01, 2024

This car dealership is dishonest and untrustworthy. Their lazy and will do whatever they can to save a buck. Would avoid this dealership. Not worth your time. Their quality of service and repair is als More

by sluhaorg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlos Machado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kory Peterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Sandler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Aufiero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jarred Robson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Bourne's Auto Center responded

We are sorry that you feel as though we are somehow responsible for an accident your vehicle was involved in four months after your purchased it. It is just not possible that any repair we performed on your vehicle would cause a problem four months later. If there was an issue with a repair it would have happened immediately. Michael Kelley General Manager

February 01, 2024

No pressure, nice people, good price, excellent experience. I was very happy with Jose and the other people that I met there. I would highly recommend Bourne's. More

by Kathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Bourne's Auto Center responded

Thank you for sharing your experience with us! We're happy to hear it went well with Jose and congratulations on your new vehicle! We truly appreciate your feedback! Mike Kelley General Manager

January 31, 2024

First time visiting Bourne’s auto today and it was a 5 star experience. Dave and Jose were such great help and very knowledgeable. We walked in and left within hours with a great new vehicle. Everything d More

by Nelson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Bourne's Auto Center responded

Nelson, Thank you for sharing your experience with us! We're happy to hear it went well working with Dave and Jose and truly appreciate your feedback! Mike Kelley General Manager

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