Bourne's Auto Center

Great service! Everyone was so friendly and helpful. I worked with Jose Molina and Jose Garcia and they worked with me through buying my first car! worked with Jose Molina and Jose Garcia and they worked with me through buying my first car! More

Bournes Auto Center was very helpful with finding the right vehicle! Jose has excellent customer service skills and the whole experience was pleasant and fun. right vehicle! Jose has excellent customer service skills and the whole experience was pleasant and fun. More

Trey and Carlos worked so hard to get me in a new car & kept the communication going step by step until I drove off the lot! This was my first time buying a car and I was nervous and had no idea what I was kept the communication going step by step until I drove off the lot! This was my first time buying a car and I was nervous and had no idea what I was doing but they helped me through and made sure I got everything I had requested! Thanks Giys More

Very efficient and secure transaction, smooth and effortless time both test driving and purchasing my vehicle. Lived up to expectations from reviews online and from friends. effortless time both test driving and purchasing my vehicle. Lived up to expectations from reviews online and from friends. More

Very happy with my new car. David helped me trade in my old vehicle for a new Elantra and I couldn’t be happier. They also helped me find a bank to work with for a new loan. Never thought I’d be driving ho old vehicle for a new Elantra and I couldn’t be happier. They also helped me find a bank to work with for a new loan. Never thought I’d be driving home with my dream car so soon More

I was relieved to find Kim and the Bourne’s Auto Center after days of having one deplorable car dealership experience after another. Bourne’s Auto Center provided a great car buying experience during a par after days of having one deplorable car dealership experience after another. Bourne’s Auto Center provided a great car buying experience during a particularly difficult time with COVID19. Kim and the rest of staff were helpful, friendly and professional. The test drive and purchase process was painless. I feel like I received a fair deal on my trade-in and on my new (lightly used) 2017 Limited Rav4. I am very happy with my purchase and I highly recommend this dealership if you are looking for a trustworthy auto buying experience. No games, no pressure. More

Made everything easy, printed out everything that was needed and everything about the car. Cleaned the car and had a full tank before taking it, and gave a free front alignment. needed and everything about the car. Cleaned the car and had a full tank before taking it, and gave a free front alignment. More

Great service to address a very serious issue Recently I wrote a very negative review about my experience at Bourne's.. At that point I was preparing to hire a lawyer and sue Bourne's because I Recently I wrote a very negative review about my experience at Bourne's.. At that point I was preparing to hire a lawyer and sue Bourne's because I believed that the odometer on my vehicle had been turned back. The trip odometer was reading much greater than the regular odometer which should not be possible. Once the review was posted, I was contacted via Dealer Rater by Mike Kelly the General Manger at Bourne's. We used facetime so that he could see first hand my concern for the odometer discrepancy. He agreed that there appeared to be an issue and said he would send me a letter committing to a full refund if what appeared to be the case turned out to be true. Ultimately it appears that the odometer was not tampered with . The technical explanation would take to long to include here but the key is how Mike Kelly responded when it first appeared that there was a serious problem. There was no hesitation. If there was a valid question that the odometer was not correct Mike was prepared to make a full refund. He committed to that in writing after only .a few minutes on the phone an a quick video showing my concern. I was expecting a legal battle but that would not have been necessary.. When working with a used car dealer things don't always go as planned. It was good to find out that when the chips were down Mike was prepared to make things right quickly. More