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Bourne's Auto Center

South Easton, MA

4.9
4,868 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,868 reviews

April 06, 2024

Jose M. Was wonderful and patient with me, even when I kept changing my mind. He made the process easy. I highly recommend you see him when car shopping. Dav More

by Medmond30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Bourne's Auto Center responded

We are so glad that Jose and David had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Mike Kelley General Manager

April 06, 2024

Very helpful and very efficient. Couldn’t be happier. Glad Jose answered the phone. Not one problem. More

by Rykuraz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Bourne's Auto Center responded

Thank you for your business and this review. We're happy to hear Jose, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Kelley General Manager

April 06, 2024

Jose was great to work with and the whole experience was terrific!!! Thank you for making car buying easy More

by Melissam3618
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

Bourne's Auto Center responded

Melissa, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Jose can do to assist you, please do not hesitate to let us know. We are always happy to help! Mike Kelley General Manager

April 04, 2024

Very friendly and accommodating. It really has a family atmosphere at this dealership. Thumbs up all the way! More

by Seth.slater17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Bourne's Auto Center responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Seth and it's great to hear about your excellent experience here at Bourne's Auto Center. Mike Kelley General Manager

April 03, 2024

Great customer service! Jose was amazing! Best prices, Best people & most of all Best cars! More

by Shawnnya Thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Bourne's Auto Center responded

We are very happy to hear that Jose provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Kelley General Manager

April 03, 2024

Super easy and helpful with test driving and financing everyone was so nice and professional More

by carolynlawrence7615
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Bourne's Auto Center responded

Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Mike Kelley General Manager

April 02, 2024

Loved working with Jose. Quick and easy transaction! High recommend Bournes! They are all there to help with any questions I had and just wanted to make me happy! More

by plaidcoat1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Bourne's Auto Center responded

We are so glad that we had the opportunity to work with you, and that Jose and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Mike Kelley General Manager

March 29, 2024

I have bought many cars from Bournes, 4 to be exact. I absolutely love this place and Jose makes each encounter effortless! I love my new Hyundai ! More

by missmonteiro88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Bourne's Auto Center responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bourne's Auto Center. Mike Kelley General Manager

March 29, 2024

I’ve never been a fan of used cars dealerships. But the business model at Bourne’s is clean and straightforward and I felt very confident in my purchase. Jose was excellent and the finance person w More

by Aja
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarred Robson
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Bourne's Auto Center responded

Thanks for sharing your thoughts about your experience with Bourne's Auto Center. We appreciate your business and hope to see you again soon! Mike Kelley General Manager

March 28, 2024

Being old school, was hesitant to go to a used car dealer, but Bourne's changed my mind. The place was big, nice, very efficient, and professional. Jose, the salesperson, was just what I like: low key More

by Larry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Bourne's Auto Center responded

Thank you for sharing your excellent experience with us, Larry! We're happy to hear it went well with Jose. We truly appreciate your feedback. Congratulations on your new purchase. We look forward to serving you for years to come. Mike Kelley General Manager

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