Back

Bourne's Auto Center

South Easton, MA

4.9
4,915 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
Contact Dealership

135 Belmont Street

South Easton, MA

02375

Directions

By Type

Showing 4,915 reviews

November 21, 2020

Tori was an absolute pleasure. She helped to make an otherwise stressful experience a layup. Word of mouth travels. I will be sending anyone who asks to Tori. More

by Vincent.brennan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Nov 25, 2020 -

Bourne's Auto Center responded

Vincent, thank you for your kind words and 5-star review! We are committed to providing all of our customers with the highest level of service to ensure that our customers have a stress free and enjoyable car buying experience. Tori is a superb sales professional and I can assure you that it was her pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

November 21, 2020

This was the most stress-free car buying experience ever! Jose Molina was extremely kind and helpful. I was able to handle most of the details remotely which was very helpful. Jose took the time to face tim More

by Caryhm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Bourne's Auto Center responded

Thank you for your recommendation and 5-star review! Our car buying experience is no-hassle and pressure-free to ensure our customers are able to find a vehicle which best fits their needs and budget. Jose Garcia is an outstanding sales professional and I can assure you that it was his pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

November 21, 2020

I recently purchased my dream car, David Pair was phenomenal to work with every step of the process, as was Carlos Machado. Honestly can’t recommend Bourne’s enough they’re an 11/10 experience everyt More

by Chris Tramonte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Bourne's Auto Center responded

Chris, thank you for your recommendation, continued business and 5-star review! We are committed to providing all of our customers with the highest level of service to ensure they have an outstanding experience and become repeat customers. David Pair and Carlos Machado are superb members of our team and I can assure you that it was their pleasure to assist you with the purchase of your vehicle! We look forward to assisting you and your family the next time you are in the market for a vehicle, and please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordiator

November 20, 2020

Greg Cummings great sales rep to work with he made things easy and hassle free recommend anyone if they're buying a car to see Him. More

by me224p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Nov 23, 2020 -

Bourne's Auto Center responded

Thank you for your recommendation and 5-star review! Our purchasing process is designed to be no-hassle and pressure-free to ensure that our customers have a smooth and efficient car buying experience. Greg Cummings is an outstanding sales professional and I can assure you that it was his pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

November 20, 2020

I loved this dealership. They are very professional, and kind. I had bought a car there last year and this year my family size increased and I needed a bigger car. They helped me find one that was affordabl More

by Celisa34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Nov 20, 2020 -

Bourne's Auto Center responded

Thank you for your continued business and 5-star review! We are committed to providing all of our customers with the highest level of service to ensure that they have a smooth and easy car buying experience. Trevon is a superb sales professional and I can assure you that it was his pleasure to assist you with the purchase of your new vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

November 19, 2020

Fantastic from beginning to end! Thank you to Kris, Jose and Dave! I truly appreciate you all. Thank you for making this such a quick and professional experience! More

by Prawlins32422
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : And Dave Olsen, Kris Tetreault
Nov 19, 2020 -

Bourne's Auto Center responded

Thank you for your kind words and 5-star review! Our purchasing process is designed to be quick and easy to offer our customers a smooth and efficient transaction with a high level of service. Kris, Jose, and Dave O are all outstanding members of our team at Bourne's and I can assure you that it was their pleasure to assist you with the purchase of your Escalade! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

November 19, 2020

Tori was so amazing! She made my car buying experience so easy and smooth. If I ever need anything I’m going straight to her! Amazing customer service and she is genuinely kind, it’s hard to find that. She i More

by Katielouidor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Bourne's Auto Center responded

Katie, thank you for your kind words and 5-star review! Our purchasing process is designed to be quick and easy to offer our customers an amazing car buying experience. Tori is an excellent sales professional and I can assure you that it was her pleasure to assist you with the purchase of your vehicle! We look forward to assisting you the next time you are in the market for a vehicle and please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

November 19, 2020

Really enjoyed working with Greg, he made the experience seamless and professional. I would recommend him to anyone who is looking for a car and wants an experience that is what you have always wanted a car More

by Mark N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Nov 19, 2020 -

Bourne's Auto Center responded

Mark, thank you for your recommendation and positive review! We are committed to providing our customers with a high level of service to ensure they have an enjoyable car buying experience. Greg is a terrific sales professional and I can assure you that it was his pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

November 19, 2020

I purchased a vehicle from Bourne's yesterday. Tori I purchased a vehicle from Bourne's yesterday. Tori handled everything in a personable and profesional manner. She was terrific. I arrived for a 10: More

by tperry3
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Bourne's Auto Center responded

Tom, thank you for your kind words and 5-star review! Our purchasing process is designed to be quick and easy to offer our customers a smooth and efficient transaction so they do not have to spend all day waiting at the dealership. Tori is a fantastic sales professional and I can assure you that it was her pleasure to assist you with the purchase of your new vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

November 19, 2020

This is the 9th car we have bought at Bourne's. We have always had a good experience and no issues with the cars. David was very helpful explaining different features on the cars that we tested. Shawn talk More

by michael.otoole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Bourne's Auto Center responded

Thank you for your continued business over the years and 5-star review! Our purchasing process is designed to be no-hassle and pressure-free to offer our customers a quick and easy car buying experience. David Pair and Shawn are both terrific members of our team at Bourne's and I can assure you that it was their pleasure to assist you with the purchase of your vehicle! We look forward to seeing you the next time you are in the market for a vehicle and please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

...
124
...