Bountiful Mazda

Excellent service Easy to deal over the phone. Friendly environments. The price negotiating was done with me and the sales manager... Do going back and forth... Finance Easy to deal over the phone. Friendly environments. The price negotiating was done with me and the sales manager... Do going back and forth... Finance and accessories guys were great and pricing reasonable...Always ready for me and always fast! More

Great customer service I’ve bought 3 Mazda’s within a year for my family at the bountiful location because the employees took care of us especially Tim the salesmen , I live I’ve bought 3 Mazda’s within a year for my family at the bountiful location because the employees took care of us especially Tim the salesmen , I live 35 minutes from this location , I keep going back because they found the car I wanted quickly and stayed within the price range what I asked for , thanks Tim and Mazda !!! More

Recall fix; expensive advisory repair recommendations I brought my vehicle in for the Takata airbag recall, which they performed efficiently. Getting the car back, however, resulted in passenger airbag I brought my vehicle in for the Takata airbag recall, which they performed efficiently. Getting the car back, however, resulted in passenger airbag light on dashboard to be constantly on; they claimed it was on when they took my car in, that the diagnostics showed the error messages were not related to the airbag recall codes. To fix it would require a module replacement, which I've learned is an expert replacement with more than just pulling a part and installing a replacement. Also, they recommended to replace suspension parts and replacing tires. My normal mechanic rated these issues as advisories (not urgent). Although I appreciate the vigilance they give in car care, I don't like the sales pressure tactic to get those fixes done when they are advisory things. I know dealerships are about selling you to buy a car and keep it in tip-top shape, but the car manufacturer have priced and engineered leasing vehicles more than owning vehicles. More

went in for scheduled routine maintenance, after routine scheduled maintenance was complete, my service rep. suggested taking care of possible brake problem (a recall issue) which was then also after routine scheduled maintenance was complete, my service rep. suggested taking care of possible brake problem (a recall issue) which was then also completed to 'Make my Day'.. More

Painless I found a specific car on line tru car guru. Deove up to see and drive. I hate car lots the pushy sales, and the confiscation of your car keys, the I found a specific car on line tru car guru. Deove up to see and drive. I hate car lots the pushy sales, and the confiscation of your car keys, the back an forth. Well that didn’t happen here the took care of us, worked hard to get us a deal, and out quick. You’ll like these guys. Weston is awesome, friendly and makes it happen. Thanks Guys! More

Friendly staff, oil for life rocks, 2 hour waits sucks The last 5 times I have been to this place I have had to wait at least 1 hour and 30 min and at the most 2 hours and 30 min. 3/5 times they have not s The last 5 times I have been to this place I have had to wait at least 1 hour and 30 min and at the most 2 hours and 30 min. 3/5 times they have not shut my hood, so I get to pull off the freeway to fix that, 2/5 miss filled tires, 2/5 left open my gas door??? Bunch of other random things like scratching my wheels and ruining a few lug nuts. Every time the customer facing staff is very nice and apologetic and even has given me discounts, but the wait time and quality of the service needs to be addressed. Long story short, if you have their oil for life the price is worth it, but that is where it ends. More

Great service The service team was professional, quick, and helpful. I will be coming to the bountiful service department for everything ! Thank you for the excelle The service team was professional, quick, and helpful. I will be coming to the bountiful service department for everything ! Thank you for the excellent service ! More

Purchased 2 Vehicles ! I have purchased two vehicles in the last 6 months from this dealership from the cars.com application. it was a great experience it was hassle-free de I have purchased two vehicles in the last 6 months from this dealership from the cars.com application. it was a great experience it was hassle-free decent pricing on all my vehicles. Have a fun and friendly staff as well it made everything really easy for me More

Simple and awesome The salesman was friendly and not pushy. He was helpful and did what he could to accommodate me. I usually dread buying a car but these guys made it s The salesman was friendly and not pushy. He was helpful and did what he could to accommodate me. I usually dread buying a car but these guys made it simple and pleasurable!! My wife bought her CX-9 new in 2013 then got her daughter a used Mazda a few years later,that’s why I went there! I would recommend to anyone and my wife and I will be going there when we need a new Mazda ! More

Best car experience I have ever had. Over the last 30 years I have been to and either driven or ridden in almost every car brand along the Wasatch Front here in Utah. After much deep res Over the last 30 years I have been to and either driven or ridden in almost every car brand along the Wasatch Front here in Utah. After much deep research I decided to check out the Mazda CX-3 and came up to Bountiful Mazda. Brittany Everton came out to meet me and was very nice and professional. After a brief chat we went out and she showed me the car and all its features. Then went for a test ride and Brittany did a great job driving the car up some steep hills. The ride was just great and the car performed much better than its 146 horsepower would suggest. It actually rode and handles like a European car and much better than anything in its class. This car is definitely on my list of favorites for the future. More