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Bountiful Mazda
Bountiful, UT
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Great salesperson When my husband and I came in we were just coming for a recall and oil change. We thought we would just look around. We had something in mind but wasn When my husband and I came in we were just coming for a recall and oil change. We thought we would just look around. We had something in mind but wasn't expecting to purchase that day. A lovely lady salesperson, Brittney approached my husband and she was very kind. She was patient, and explained A lot about a leading program that we had never before entertained. She let us look at at least four vehicles, CX9's, and she really knew a lot about them.she was so kind and patient. She is the first lady salesperson we have ever dealt with and I have to say she was hands down the best I have ever dealt with and I have purchased many cars throughout my life. We were very pleased with the service manager, he was very flexible and gave us a fair trade in on our CX5. The gentleman the helped with our paperwork wasn't pushy to sell us items we didn't need on our contract, plus he knew we needed to leave at a certain time and did all he could to get us out of there on time. Thank you to everyone there, our leasing experience was very pleasant. Sincerely, Terry Evans More
Helpful and easy I couldn't have asked for better c ustomer service. I got all my questions answered. They arranged an overnight test drive. They made me a great offer I couldn't have asked for better c ustomer service. I got all my questions answered. They arranged an overnight test drive. They made me a great offer and were patient More
Quick and easy Scott is a great Service Person to work with, even though I hate driving 100 miles to get my oil changed every 5000 miles, he makes it worth while to Scott is a great Service Person to work with, even though I hate driving 100 miles to get my oil changed every 5000 miles, he makes it worth while to drive that far. He got my car in quick and it was ready before I knew it. More
Great service Everything is always good. Yes we would recommend this dealer ship to anyone. Love the Mazda. We are sure our next car will be a Mazda from your deale Everything is always good. Yes we would recommend this dealer ship to anyone. Love the Mazda. We are sure our next car will be a Mazda from your dealership More
Quite pleasant This dealership was a pleasant surprise. From the sales team (Dina,Jason) to the finance team(Bryton). Very professional and courteous. Thank you very This dealership was a pleasant surprise. From the sales team (Dina,Jason) to the finance team(Bryton). Very professional and courteous. Thank you very much for making our mazda5 purchase seamless and painless even with quite less than stellar credit. Would highly recommend to anyone looking to buy a new/used car. More
Excellent customer service friendly staff. Relieve stress and was not pushy at all going and buying a new vehicle felt more like hanging out with friends environment. Dina was friendly staff. Relieve stress and was not pushy at all going and buying a new vehicle felt more like hanging out with friends environment. Dina was wonderful salesperson she understood what I needed and got me in a beautiful new car. So thank you. More
No questions asked, Best Service Crew Anywhere I purchased my 2013 mazda speed 3 new off the floor and have my service done regularly-every time I pull in the service bay it feels like I am part of I purchased my 2013 mazda speed 3 new off the floor and have my service done regularly-every time I pull in the service bay it feels like I am part of the family. I’ve got to know Scott, Hunter, cody and a few of the techs like John and some others. Seeing them work on my car, it’s as if they are working on their personal vehicle. Recently needed a new clutch. They went above and beyond as Cody (parts) recommended a 6 disc heavy duty clutch in place of the single disc clutch that it came with. This is the normal for me on every visit. Which is why I continue to send my family and Friends to Bountiful Mazda when looking for a car. And not to mention- loaner car while you have kids to get to school and such. Always on hand and always newer models to allow you to see the new options out there (like the all New CX9 with the turbo. More
Oil Change service Scott always makes it an excellent experience when I visit. He always remembers me by name when I call in and is always accommodating. thanks Scott! Scott always makes it an excellent experience when I visit. He always remembers me by name when I call in and is always accommodating. thanks Scott! More
Service: like a brand new car I had been putting off some repairs on my CX-9 for a while. I finally made the appointment and arranged to have my car dropped off for repairs. When I I had been putting off some repairs on my CX-9 for a while. I finally made the appointment and arranged to have my car dropped off for repairs. When I entered the Service Dept, Scott welcomed me by name and knew why I was there. Because of the amount of work needed, they offered me a loaner vehicle, even though I work in American Fork. They got the work done that day and I was back into my car the next morning. My car feels like a new car now. Scott made me feel like a valued customer and not just another random person. More
Service Dept. I have a Mazda dealership closer to me however I chose to take my care to Bountiful Mazda for the simple fact that they treat me like a part of the Ma I have a Mazda dealership closer to me however I chose to take my care to Bountiful Mazda for the simple fact that they treat me like a part of the Mazda Family. Scott Charleson always welcomes me immediately when i pull into the garage, in fact he knows me by name now. That alone tells me that im taking my vehicle to the right place. I feel they are honest when it comes to my car and always make me aware of services i should perform soon. I will continue driving the extra miles because of Scott and his team! More