Bountiful Mazda
Bountiful, UT
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Service Always dependable and reliable service! Great Service center. It is comfortable while you wait and you don’t wait long for a standard oil change! Always dependable and reliable service! Great Service center. It is comfortable while you wait and you don’t wait long for a standard oil change! More
No follow up I went to this dealership because of knowing the owner and wanting to support his business. I ended up leasing a new vehicle in June 2015. So, becau I went to this dealership because of knowing the owner and wanting to support his business. I ended up leasing a new vehicle in June 2015. So, because my three-year lease was ending, I was contacted by someone at the dealership about what I needed to do. I wasn't sure what I was going to do at the time, but subsequently decided to buy the vehicle. I emailed the person I met with and heard back from someone else. I was also very surprised at the unprofessional way I was given the buy out information when we went to meet her at the dealership - a hand written document with just numbers on it and no other information. My husband recently bought out his lease at the nearby Honda dealership and was given a professional looking print out with all the information he needed. And just for the record, someone else responding to my email happened twice during this process - i.e., the original person who contacted me didn't respond to my emails and someone else did twice. When I responded to the second person with specific questions, I never heard back from him either! I finally had to get the president of the company involved to get a response, which I finally did. I thought it was strange that it took so much effort on my part to get someone to respond to MAKING A SALE! Pretty crazy. I will not lease again, and won't buy my next vehicle from this dealership either. Very disappointed - I wanted it to be a good experience so I could be loyal to my friend, but sadly, that was not the case. More
Always prompt and timely Whenever I bring in my Mazda to have whatever done, they are timely, prompt and pleasant. They take care of my auto like I would. Whenever I bring in my Mazda to have whatever done, they are timely, prompt and pleasant. They take care of my auto like I would. More
Great customer service What an amazing place to buy a car. Very knowledgeable and friendly. I would recommend bountiful Mazda to anyone for your car needs. What a great plac What an amazing place to buy a car. Very knowledgeable and friendly. I would recommend bountiful Mazda to anyone for your car needs. What a great place. More
Helpful and affordable The service department got me in and solved my problem without much disruption to normal life and I felt like the charged me a reasonable fee to fix m The service department got me in and solved my problem without much disruption to normal life and I felt like the charged me a reasonable fee to fix my vehicle. More
Better than anyone else. We've been working with Bountiful Mazda since they first came to Bountiful. Have been to other dealers in the past, will never go anywhere else. Can' We've been working with Bountiful Mazda since they first came to Bountiful. Have been to other dealers in the past, will never go anywhere else. Can't ask for better service and more experienced people than they have always shown to us and people we have have referred to them. More
Excellence The Bountiful Mazda team was great to work with! They were professional, attentive, and answered all my questions when asked. This was my 4th car pu The Bountiful Mazda team was great to work with! They were professional, attentive, and answered all my questions when asked. This was my 4th car purchase in my lifetime, and this team by far exceeded every prior car buying experience. I even saved a couple thousand dollars off MSRP and got a killer deal on a new 2018 Mazda CX-5. I would absolutely recommend Bountiful Mazda to anyone in the market for a new car. More
They fixed a problem caused by another company. I brought my vehicle in for a service and they also fixed a broken wheel stud that Discount Tire had caused. They did it free of charge and in doing s I brought my vehicle in for a service and they also fixed a broken wheel stud that Discount Tire had caused. They did it free of charge and in doing so they also saved me a lot of time. Very happy with their level of customer service. More
Amazing Service After visiting multiple dealerships looking for a car we chose Bountiful Mazda. Jason was on top of his customer service as was the rest of the dealer After visiting multiple dealerships looking for a car we chose Bountiful Mazda. Jason was on top of his customer service as was the rest of the dealership. We had gone to other dealerships who gave us a hard time for being military & trying to get plates in Texas, but not this one. They went above & beyond to make sure we got what we needed & even made calls to the Texas tax office to make sure we were paying the proper fees. Thank you for a great experience! More
no problems arrived at service dept and greeted by Scott and of course he took care of all our concerns , service was timely and completed as promised. arrived at service dept and greeted by Scott and of course he took care of all our concerns , service was timely and completed as promised. More