Bountiful Mazda
Bountiful, UT
Filter Reviews By Type
Showing 451 reviews
No hype, just good service We had initially gone to another Mazda dealership to trade in two Mazda 3’s for a CX-5, and we felt like they were only interested in maximizing profi We had initially gone to another Mazda dealership to trade in two Mazda 3’s for a CX-5, and we felt like they were only interested in maximizing profit for the dealership and not giving us anything for our trades. We shopped around and ended up at Bountiful Mazda, working with Jason Montoya over text and email. I explained what we wanted and how much we wanted to pay on a CX-5 lease. After a few days Jason sent us an offer, we drove the 45 miles from Eagle Mountain, test drove a similar CX-5 and a Nissan Rogue (for comparison), agreed on the terms and they had the specific car we wanted brought in from another location. It took a bit longer than we liked, but everyone was very nice and professional, with no sales pressure, so all in all it was a great experience. The only real negative comment is that the new CX-5 was not as clean as it could have been. since we are having some additional services performed in the future, we will make sure they clean it probably at that time. More
Great job. Professional. Provided me with options for current and future maintenance for my car. Did not feel pressured. Clean environment and waiting area. Did my registra Provided me with options for current and future maintenance for my car. Did not feel pressured. Clean environment and waiting area. Did my registration even through that was a last minute request. More
The dealership is great! I have rated Bountiful Mazda and Weston 5 stars because of the service we received during the buying process. We contacted Weston before we visited th I have rated Bountiful Mazda and Weston 5 stars because of the service we received during the buying process. We contacted Weston before we visited the dealership. He had made sure the car we were interested in was at the dealership. All we had to do was look at the car and let them know we wanted the car. There were a couple things that came up during the process and Weston handled things quickly and efficiently. I have had several people comment about the car. In each case, I have mentioned Weston and the great service he gave. More
GreAT Friendly helpful great waiting area!!! Ha time to see new mazdas and talk with other customers about the sales staff. Helpful parts department for add Friendly helpful great waiting area!!! Ha time to see new mazdas and talk with other customers about the sales staff. Helpful parts department for add on. More
Best car dealership no hassle Amazing people and a great buying experience! I’d do it again tomorrow. I will definitely recommend to friends and family. Thanks a bunch. B Amazing people and a great buying experience! I’d do it again tomorrow. I will definitely recommend to friends and family. Thanks a bunch. B More
Great customer service! We were buying a car for our teenage daughter. I emailed the dealership, and got a response very quickly. I was price shopping around, so I just asked We were buying a car for our teenage daughter. I emailed the dealership, and got a response very quickly. I was price shopping around, so I just asked what the best price they could give me was for the model we were looking for. Rich emailed me back promptly, and the price was looking pretty good. When we finally decided it was 8:00 at night and they we're getting ready to close. He said, "no problem, i'll meet you there asap". He had things all ready for us to get the car bought. We were in and out of there in less than an hour! Thanks Rich for doing a great job! More
Lease buy out. Went in to buy out my lease - they did a poor job of explaining any of the numbers to me in term of how the lease was being applied to the purchase. Went in to buy out my lease - they did a poor job of explaining any of the numbers to me in term of how the lease was being applied to the purchase. More
Great staff Scott is great he takes care of my car needs n he always seems to get it done in a timely manner! N he seems very knowledgeable in his department Scott is great he takes care of my car needs n he always seems to get it done in a timely manner! N he seems very knowledgeable in his department! More
Low pressure sales approach was really appreciated! We went in just for a test drive the other day once the 2018 Mazda6 was released. Dina was so patient with ALL of our questions, went to get the answe We went in just for a test drive the other day once the 2018 Mazda6 was released. Dina was so patient with ALL of our questions, went to get the answer if she didn't know it, and spent a lot of time with us, even though we weren't going to buy that day. Once I decided to buy, Dina in Sales and Scotty in Service were really approachable to call or text with any questions about options, pricing of accessories, and anything else I came up with. Because the 6 was just released, the dealership didn't have the trim level I wanted in the color I wanted, and they did a great job finding one quickly. I've never bought a new car before, and the whole process is pretty daunting. The paperwork is a bit overwhelming, but Dina, Bryton and Scotty were all very respectful and patient while making decisions about the warranty, add-ons, and other options. They were able to explain the fine print and explain differences between options without leaving us feeling judged for looking at the cheaper option. I live just a couple of miles from a competitor's Mazda dealership - the low-pressure sales approach Bountiful Mazda has, and their open communication was why I drove out of my way to purchase from Bountiful Mazda. More
New car purchase! We had a great experience working with everyone at the dealership to help us get in the car of our dreams at the price we wanted. We had a great experience working with everyone at the dealership to help us get in the car of our dreams at the price we wanted. More