Bountiful Mazda
Bountiful, UT
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Efficient As well as changing the oil and doing the needed inspections, they go the second mile for me and vacuum!!! Love it. I like their idea of maybe doing c As well as changing the oil and doing the needed inspections, they go the second mile for me and vacuum!!! Love it. I like their idea of maybe doing car washes too. More
Good Experience... I know hard to believe I shopped for our new car online. Did a lot of research and felt satisfied I'd found the right car. Then I priced it out and came up with the best p I shopped for our new car online. Did a lot of research and felt satisfied I'd found the right car. Then I priced it out and came up with the best price I could on the internet. When contacted by Bountiful Mazda I verified they had the exact model I wanted and told them the price I had received online. The salesman checked and confirmed they had the car and would meet the price. They put it in writing and so I drove there and all worked out just as I hoped. No game playing, not bait and switch. They salesman, Austin and his boss Bryton both were pleasant and non threatening. More
Great People Service manager was GREAT and tried to save me money every way possible- great job!, it was a pleasure doing business with them!!! Great service depar Service manager was GREAT and tried to save me money every way possible- great job!, it was a pleasure doing business with them!!! Great service department!! More
Very Unsatisfied I recently purchased a 2015 Mazda 6. Within a day or two of the purchase, a high pitched noise began to happen, much like my ears were ringing. It hap I recently purchased a 2015 Mazda 6. Within a day or two of the purchase, a high pitched noise began to happen, much like my ears were ringing. It happens almost every time my speed moves above 30 mph. I have taken my car in 5 times for this issue, with the answer each time being that the mechanics at the shop can’t hear very well after years of being in the shop and because they can’t hear the sound, they can’t fix it. The service manager has heard it, my wife can hear it, and my co-workers have heard it. I understand that this is a challenging problem, but the service has felt very dismissive each time and the noise continues to persist. I have had the car for less than 2 months and I am already doing everything I can to drive it as little as possible because the noise is so pervasive. I am very disappointed in both the sales at BMazda Bountiful and the service I have received and I am very unsatisfied with the performance of this vehicle. More
Great Service We purchased our car from these folks in 2013. Still loving it! When we bought our car there were "special" deals if we got our car serviced at Bounti We purchased our car from these folks in 2013. Still loving it! When we bought our car there were "special" deals if we got our car serviced at Bountiful. After having dealt with these folks for 5 years, I would drive the extra distance to get our car serviced At Bountiful Mazda even without the deals. They are professional and friendly. The prices are slightly higher than the local mechanic but I know the parts (and labor) are Mazda approved and guaranteed so it is worth it for me. More
Long ways to drive for service but great service dept Scott is awesome!! He saw that I was pulling in and had the door open before I got there, I watched how he treated other customers. Scott is awesome!! He saw that I was pulling in and had the door open before I got there, I watched how he treated other customers. More
Excellent service I have always had attentive and careful service for my Mazda at reasonable prices. I trust them completely and will continue to take my car there for I have always had attentive and careful service for my Mazda at reasonable prices. I trust them completely and will continue to take my car there for ongoing service. More
Some great. some not so good The salesman and finance manager were friendly and great to work with, I felt like the Sales manager had a very chauvinist attitude and treated me li The salesman and finance manager were friendly and great to work with, I felt like the Sales manager had a very chauvinist attitude and treated me like a "dumb blond". He did not give me an out the door price, and added in charges that we negotiated out. I really like the car, and feel like in the end the price I got it for was fair. I would like to have the previous damage repaired, as it is a new car (800 Miles on the odometer) More
As promised The oil change process went as expected (price, wait time, friendly service). No issues to speak of--though it'd be great if auto service providers in The oil change process went as expected (price, wait time, friendly service). No issues to speak of--though it'd be great if auto service providers in general would knock down the price a bit for air filters. But that is an industry-wide problem, not specific to Toyota. More
Service was great. They got me in and out very quickly. I was only there for an Emissions test but they had the car in and out in under a half hour. Thanks f was great. They got me in and out very quickly. I was only there for an Emissions test but they had the car in and out in under a half hour. Thanks for getting it done quickly. More