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Boucher Volkswagen Marketplace of Franklin - Service Center

Franklin, WI

4.8
669 Reviews

669 Reviews of Boucher Volkswagen Marketplace of Franklin - Service Center

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December 01, 2023

Like the videos of my car. And the complimentary 'goodies' in the waiting room. U guys haven't screwed anything up yet. More

by RYANSTRNAD
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Zakszewski
Dec 01, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

Hi there, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 30, 2023

Everyone was very accommodating and went above and beyond to make sure myself and my car were taken care of. More

by ALOHA.HI.JR
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Zakszewski
Dec 01, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

Hi there, we're pleased to know we have been able to exceed your expectations and really help you out! We can't wait to see you again, have a great day.

November 30, 2023

It was pleasant and fast. Very punctual and professional and explained what was done to my car and free car wash was awesome More

by onemoreshoe
Recommend Dealer
Yes
Employees Worked With
Jacob
Dec 01, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

November 30, 2023

There are 3 Volkswagen dealerships that I have been to in the area. After trying the others I will only come back to you guys. Jacobs awesome and the place always seems welcoming. More

by mattmilwaukee
Recommend Dealer
Yes
Employees Worked With
Jacob Wenzell
Dec 01, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

Hi Matt, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

November 28, 2023

Always a great experience I have always had great service there. I drive from Waukesha because their service is the best! More

by BEATRICE
Recommend Dealer
Yes
Nov 29, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

Hi there, we are confident you will always receive nothing but the best at our dealership. Your experience is our priority! Please don't hesitate to reach out to us if there's anything more we can do!

November 25, 2023

The dealership is clean all the sales agents seem to be friendly the service center they’re really nice and helpful. Plus they give good snacks. More

by Sheila dwt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

Hello Sheila, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 20, 2023

We have purchased two cars from Boucher Volkswagen. One of the purchases included a maintenance plan. Both the sales and service experiences have been fantastic. I am always able to schedule service wh More

by dschultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We appreciate your loyalty to our dealership and look forward to seeing you next time!

November 16, 2023

Great service, vehicle fixed right first time, thank you, would recommend excellent service technicians well done More

by Mattharwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Garcia
Nov 22, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We do hope we can be of assistance in the future. Take care!

November 15, 2023

Great service, work was completed in a timely fashion and I was able to get my car back when neede. More

by kelliekatering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

November 13, 2023

Great service, clean waiting area, Jason never gives me a high pressure sell. Tells it like it is on his recommendations . I trust his judgment! More

by KenB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

Hi Ken, we are glad that Jason was able to provide you with such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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