Boucher Volkswagen Marketplace of Franklin - Service Center

Friendly and fast service for my oil change. The only question not answered was the vocal warning I got that I did not understand . They said my car was ready for a road trip but my front tires are just question not answered was the vocal warning I got that I did not understand . They said my car was ready for a road trip but my front tires are just at a 6 and i am wondering if they will be ok for that 4,000 miles I am going. More

No appointment required and prompt, professional service is the standard. We've bought two cars from Boucher VW and I'll probably be buying a new car soon. I only have our cars serviced at Boucher VW. is the standard. We've bought two cars from Boucher VW and I'll probably be buying a new car soon. I only have our cars serviced at Boucher VW. More

Service department was very professional and helpful. They did a good job of explaining all possible options. I would definitely get my car serviced there again. They did a good job of explaining all possible options. I would definitely get my car serviced there again. More

Boucher's staff is very knowledgeable and accommodating. Routine appointments to the service department are easy to make and they get you and out in a heartbeat! Routine appointments to the service department are easy to make and they get you and out in a heartbeat! More

Good work from front desk to check out. Very polished and professional. They really took care of me and I will return to their care. professional. They really took care of me and I will return to their care. More

Unfortunately my brand new car already needed a new steering gear but it was taken care of in one visit. There was also a computer program update that they did for me. So far so good. Only time will steering gear but it was taken care of in one visit. There was also a computer program update that they did for me. So far so good. Only time will tell. More

My visit to the dealership was a positive experience. The staff was extremely friendly and the service was fast. I inquired about a bike rack and the gentleman from the service department was very knowledgea staff was extremely friendly and the service was fast. I inquired about a bike rack and the gentleman from the service department was very knowledgeable and eager to assist. More

Excellent customer services by Brian -- on phone and in person! Met me at door, listened to my concerns, followed up on everything. I also saw him interact with another customer with excellent listening a person! Met me at door, listened to my concerns, followed up on everything. I also saw him interact with another customer with excellent listening and communication skills. The only thing I wasn't aware of was the price of my oil change, which I should have asked for when I made the appointment on the phone. Thank you. More

Awesome service!!! Dave always explains in detail Everything that needs to be done. Excellent service as always ! The only thing missing this time was I didn’t wash my car lol Everything that needs to be done. Excellent service as always ! The only thing missing this time was I didn’t wash my car lol More

I have three vehicles that I purchased from this dealership. I have them all serviced here because they do a great job all around. Highly recommend. dealership. I have them all serviced here because they do a great job all around. Highly recommend. More