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Boucher Volkswagen Marketplace of Franklin - Service Center

Franklin, WI

4.8
669 Reviews

669 Reviews of Boucher Volkswagen Marketplace of Franklin - Service Center

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October 28, 2020

So helpful, got me in when they could. They called me to keep me updated, and I had my car back within a few days. More

by Alyssa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for sharing, Alyssa!

October 27, 2020

I was more then happy and impressed with the fast and I was more then happy and impressed with the fast and courteous service I received yesterday from Brian Piper in the Service Dept. He deserve More

by ROUTE37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Piper
Nov 04, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

We are glad you had a good experience with Brian! Thank you for sharing.

October 24, 2020

Everyone was friendly and accommodating. I was kept up-to-date on the progress of the repair work. Waiting rooms and bathroom was spotless. Thank you. More

by MBBUDISCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Piper
Nov 04, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

We are glad you had a positive and clean experience with us! Thank you for sharing.

October 16, 2020

Excellent service. A safe environment and all staff follow the safety measure and social distance. No complaint at all. Very comfortable and friendly place. Great job guys. More

by Tj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Tj - thank you for sharing! At Boucher, we're continuing our commitment to keeping our guests and employees safe during the Covid-19 pandemic!

October 13, 2020

I highly recommend this Boucher Volkswagen dealership. Great experience from the friendly voice of the receptionist, welcoming greeting from David upon arrival, thorough work on my car and informative con More

by S Bahr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist , James Lemke, Brian Piper
Oct 23, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for sharing!

October 11, 2020

As always, we had excellent service at Boucher VW. Our problem was fixed quickly and at a much lower price than we expected. We highly recommend this dealer for service. More

by JFAULHABER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the positive review and recommendation!

October 09, 2020

The service department is excellent! A warning light was displayed on our Volkswagon and they got us right in and fixed the problem. We will continue to service our car at Boucher Volkswagon! More

by ZIAREK’S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

We are thrilled we were able to resolve your vehicle's issue! We ride with you every mile!

October 07, 2020

Fast, friendly, no nonsense, and clean. They informed me of an outstanding tire sale they have going on as food for thought but noted that my tires are still good, they are near need of replacement. State More

by MWZ78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Piper
Oct 23, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for sharing your positive review with us! We hope to see you again in the future!

October 05, 2020

This Volkswagen dealer has always been great to deal with from the service aspect, thats all I have used with them but they always get my car done under the time they initially quote, always very clean with More

by NANNO2ND2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for sharing! We are thrilled to hear you enjoy your visits with us!

September 26, 2020

I was greeted in a friendly professional manner. They listened to my requests and got my car back to me in the time promised. I felt well cared for. More

by MARLA.G.RICKERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the review, Marla!

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