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Boucher Volkswagen Marketplace of Franklin - Service Center

Franklin, WI

4.8
669 Reviews

669 Reviews of Boucher Volkswagen Marketplace of Franklin - Service Center

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December 29, 2020

Boucher VW service department goes above and beyond with trying to accommodate your needs. Always helpful and informative with a smile. Thank you Boucher for a great department. More

by KATHJSV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Piper
Jan 07, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the kind words!

December 27, 2020

Boucher offers amazing service. All the staff that I have had contact with over the years have always has been friendly, helpful and honest. My parents have purchased VW’s from Boucher, as well as my sibling More

by thankgoodnessyoufoundme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the awesome review!

December 23, 2020

The service at Boucher VW was Very polite and cheerful. We highly recommend the dealership for the best car and customer care. Thank you all! More

by HAROLDLIBSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Piper
Dec 23, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the review and recommendation!

December 22, 2020

Great service! I was very pleased with everyone at Boucher. While waiting I was able to test drive a new VW. Loved their no pressure approach. I will be purchasing a new VW from Boucher. More

by VW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Streff , Mike Streff, Brian Piper
Dec 23, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

We appreciate the positive review!

December 22, 2020

Like always my experience there was a good one. The facility is always clean and neat. The staff is friendly and always explains what was found and what was done. More

by GLSARGENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

It's great to hear you had a clean and comfortable visit with us!

December 22, 2020

David in service is excellent. I also have other makes of cars. The service department at Boucher VW is far superior to my Lincoln dealer and other dealerships that I have dealt with. The work area is s More

by MICHAELKREMSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Imig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Easterlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Piper
Dec 23, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for sharing, Michael! At Boucher, we're continuing our commitment to keeping our guests and employees safe during the Covid-19 pandemic.

December 21, 2020

I received nothing but friendly and courteous service from the VW team. I would highly recommend and will be back for future services. Thank You More

by BRCOCKROFT93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kryszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the review and recommendation!

December 20, 2020

I lost the key for my anti theft lug nuts. Called Boucher, they said come in and we’ll replace them and give you a new key. Got it done in less than 30 min without having to schedule an appointment. More

by Mr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Piper
Jan 07, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

We are glad you had a positive experience with us - it was our pleasure!

December 16, 2020

Friendly service, fair prices, and solid work done on my vehicle. Will be back for regular scheduled maintenance or any other issues with my jeep that are sure to come. More

by RG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the awesome review!

December 16, 2020

Service personnel are a dream. Very efficient. Cashier just okay. When i asked price of an item; no effort to help me. Her answer ‘no’ More

by KAMOONEY24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the review. Please feel free to reach out to us at 414-525-1100 if you would like to discuss this situation further.

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