Back

Boucher Volkswagen Marketplace of Franklin - Service Center

Franklin, WI

4.8
669 Reviews

669 Reviews of Boucher Volkswagen Marketplace of Franklin - Service Center

Sort by
January 21, 2021

Great service! Performed the work as requested and final price came out to exactly the amount quoted. Additionally, I greatly appreciated there was not a single attempt to "up-sell" on un-necessary things. More

by Bryan B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Piper
Jan 28, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

We are thrilled you enjoyed your experience with us, Bryan!

January 19, 2021

It is always a pleasure to visit and the service at Boucher is always top notch! I wouldn't take my vehicle anywhere else! Thanks you Boucher. More

by MILMARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the kind review!

January 15, 2021

Brian explained to me everything I needed to know about my car repair and its price. Very professional, polite and understanding. Thank you very much. More

by OKSANANAKONECHNA
Recommend Dealer
Yes
Employees Worked With
Brian Piper
Jan 28, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

We appreciate the review!

January 06, 2021

I don’t question the quality of the service, but I was shocked with the lack of mask wearing by their sales members. Service department was A-OK. Although I was not there to meet with a Sales Person, that More

by BRIANMIRSBERGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Piper
Jan 28, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

Brian - thank you for bringing this to our attention. When you have the opportunity, please reach out to our General Manager, Pat Easterlin, at 414-525-1100 so we can discuss this situation further with you.

January 06, 2021

Service was great! Only down fall was not on Boucher it was on Volkswagen itself as I had to wait 2 months for a part. More

by JESSKALLIES
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Piper
Jan 07, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

Jess, thank you for your review and feedback. Please don't hesitate to reach out to us at 414-525-1100 if you would like to discuss further.

January 01, 2021

Thanks so much for getting me in for an oil change your express service was fast and convenient with easy indoor garage drop off and spacious waiting area! More

by CRAIGANDKIRSTEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the review and recommendation, Craig!

January 01, 2021

Fast service. Very helpful and professional. Fixed all the issues I had with my car. Always friendly and clean waiting area. Will return again in the future. More

by CANIUSLUPIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the 5-stars!

December 31, 2020

The service was great as usual cleanliness was very good in the guest room please d to say my experience at Volkswagen is always good one More

by RBERGER1222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marisol Simental , Brian Piper
Jan 07, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for sharing!

December 31, 2020

thank. vw service ,clean , good coffee, car wash , oil change and filter,always bring are car to this vw dealer .time in the service bay is fast More

by JMGSB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

We are thrilled you had a clean and comfortable visit with us while you were waiting for service to be done on your vehicle!

December 31, 2020

Excellent service from start to finish. I always take my vehicle to Boucher VW in Franklin for any and all repairs, tune-ups, etc. Would highly recommend. More

by kyle.t.buss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the recommendation, Kyle!

...
48
...