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Boucher Volkswagen Marketplace of Franklin - Service Center

Franklin, WI

4.8
669 Reviews

669 Reviews of Boucher Volkswagen Marketplace of Franklin - Service Center

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March 16, 2021

Good service. Everything went fine. I will continue to use this company. Don’t make us type a minimum number of words it’s overkill. Thanks Tim More

by TIMPEEKLNHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for taking the time to write this review, Tim! We ride with you every mile.

March 16, 2021

My 30k mile servicing was done within 90 minutes and the service tech told me exactly how much it would be ahead of time. Very comfortable waiting area with Starbucks coffee! Very satisfied! More

by KLECCI58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for sharing your recent experience with us!

March 12, 2021

In the last 45 years, this is the best service department we have been to! They are very knowledgeable and friendly. The waiting area for the service department is comfortable and clean. Great snacks too! More

by ZIAREK’S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the continued loyalty!

March 11, 2021

I love the express service! I had the tires rotated and a oil change in under a hour with no appointment! Friendly staff, great service and very clean dealership! More

by ZIAREK’S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

This review made our day! Thank you for sharing and we really appreciate you!

March 10, 2021

Great service, scheduled timing worked perfectly and very friendly service staff! No available rental cars but shuttle service was available to drop me off and pick up!!! More

by MMINTEVL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle guy, very friendly, Brian Piper
Mar 11, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

Thanks for sharing!

March 08, 2021

I had a very positive experience with Mike Streff of Boucher. He followed through on several matters during the sale. The dealership priced the car competitively. I would do business with Boucher again. More

by CSM3
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Streff
Mar 11, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

It's great to hear you enjoyed your buying experience with Mike! We hope to see you again in the future and thank you for choosing Boucher!

March 03, 2021

Nice, friendly staff. Very nice and pleasant place. Happy with job they did. Brian was very nice and did explain everything. I will recommend to everybody. More

by JAGODAR62
Recommend Dealer
Yes
Employees Worked With
Brian Piper
Mar 11, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

We appreciate the review!

March 03, 2021

Had oil change and filter change. There was a slight issue after leaving the dealership but everything was resolved after I called. Appreciated issue being resolved. More

by shurik2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

It was our pleasure!

March 01, 2021

Jason does a great job of taking care of his customer. Great communication as well. We're pleased to work with Boucher Volkswagen to make sure our customers receive the best possible service. More

by 165044
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

Thanks for the review!

February 25, 2021

Friendly staff. Answered questions unrelated to service call, for working computer. Did not make me feel rushed. Extremely pleased with the service. Plus washed my vehicle. More

by LISA4BEARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Piper
Mar 11, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

Lisa - we are thrilled you were satisfied with your recent service visit with us!

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