Boucher Volkswagen Marketplace of Franklin - Service Center

Always great service. Jason in the service dept. is great. All the service reps are extremely helpful. Better price than independent shops. Thank you. Alex C great. All the service reps are extremely helpful. Better price than independent shops. Thank you. Alex C More

Quick and great service kept me informed with everything in a timely manner. Coming from someone who works in the industry was really happy with my service in a timely manner. Coming from someone who works in the industry was really happy with my service More

Service rep was very friendly. Car check in was quick and the wait las not long. Car was clean when complete and they washed for me. and the wait las not long. Car was clean when complete and they washed for me. More

They always finish working on my car in the time frame they say they will. The employees are all friendly. If I have any questions on anything, they always explain in a way I understand. they say they will. The employees are all friendly. If I have any questions on anything, they always explain in a way I understand. More

You are always willing to accommodate me in my appointments and very friendly. I am thinking I will be a Volkswagen girl for life, thanks to you! appointments and very friendly. I am thinking I will be a Volkswagen girl for life, thanks to you! More

I had my timing belt serviced on my 2015 Passat TDI. Franklin Boucher Volkswagen earned my business. Jason, the service manager was the best !! Thanks Franklin Boucher Volkswagen earned my business. Jason, the service manager was the best !! Thanks More

Always love brining my Golf R to Boucher. They treat me well and treat my car well. Technicians are among the best. Service waiting room accommodations are great too. well and treat my car well. Technicians are among the best. Service waiting room accommodations are great too. More

Had my appointment set for 800 am, pulled in a few minutes prior and was immediately greeted and helped. The turn around time was outstanding and the quality of work performed was above and beyond. T minutes prior and was immediately greeted and helped. The turn around time was outstanding and the quality of work performed was above and beyond. THANK YOU Boucher VW Staff More

Great service. Got an appointment right away for a recall issue. Repaired right away and was washed before pick up. Starbucks coffee in wait area. The only improvement I would make would be to have recall issue. Repaired right away and was washed before pick up. Starbucks coffee in wait area. The only improvement I would make would be to have popcorn in the service wait area. Probably closed due to covid. More

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