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Boucher Volkswagen Marketplace of Franklin - Service Center

Franklin, WI

4.8
669 Reviews
Call Service Center (414) 338-7948

669 Reviews of Boucher Volkswagen Marketplace of Franklin - Service Center

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January 11, 2024

great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great More

by chriswindsor
Recommend Dealer
Yes
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Jan 12, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi Chris, your wonderful feedback and rating mean a lot to us. Please let us know if we can ever help you in the future.

January 11, 2024

Fast and efficient The snacks were wonderful. Also the coffee was plentiful. I appreciate the very clean bathroom. More

by DAXTELL0
Recommend Dealer
Yes
Employees Worked With
Had an oil change. Don't remember who.
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Jan 12, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

January 11, 2024

Been going to this dealership for many years. I have always had excellent service. Thanks More

by SNELSON476
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Zakszewski
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Jul 22, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Thanks for sharing about your experience with Boucher Volkswagen Marketplace of Franklin. We appreciate your business and hope to see you again soon! Matt Larsen (Service Manager) (414) 525-1100

January 10, 2024

I believe his name was Nick! He was great from start to finish! Highly recommend More

by Charsharlarobinson
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Zakszewski
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Jan 12, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi there, we're so glad you enjoyed working with Nick! We will be sure to share your kind words with him! We're looking forward to your next visit with us!

January 10, 2024

Well organized and friendly They are well organized and have a very nice staff and do great work! I recommend them to anyone. More

by Lucky3jill
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Eichstaedt
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Jan 12, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi there, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

January 10, 2024

He was very profesional, explained everything that was going to happen and gave a clear result of what had taken place. He was also very polite while explaining everything More

by EJRHENALS
Recommend Dealer
Yes
Employees Worked With
Jacob
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Jan 12, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi there, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. We can't wait to see you again, have a great day.

January 10, 2024

The staff was friendly. The facility was clean and very accomodating. The service was quick and easy. More

by SKOLEV87
Recommend Dealer
Yes
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Jan 12, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

January 10, 2024

the man handling maintenance was very good at communicating and made everything seamless it was great More

by collinjacobi
Recommend Dealer
Yes
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Jan 12, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi Collin, we always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

January 10, 2024

Well mannered, easy to talk to. Helped get problems fixed Unfortunately a little over priced More

by GOW9508
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Zakszewski
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Jan 12, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi, we regret to hear that your experience with us was not a more positive one. We strive to make sure you have a 5-star experience. Please reach out to our manager, Sean Christofferson, at 414-525-1100 so that we can make this right

January 10, 2024

I pulled in for an unscheduled oil change. Jacob reviewed my vehicle and verified service done previously to my purchasing to ensure all scheduled maintenance was up to date. He laid out what More

by Daloreon
Recommend Dealer
Yes
Employees Worked With
Jacob
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Jan 12, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

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