Boucher Volkswagen Marketplace of Franklin - Service Center

DAVE IS ALWAYS AMAZING TO WORK WITH AND SO IS THE WHOLE BOUCHER TEAM. THEY ARE WILLING TO DO ALL THEY CAN TO HELP. EVERYONE IS FRIENDLY. BOUCHER TEAM. THEY ARE WILLING TO DO ALL THEY CAN TO HELP. EVERYONE IS FRIENDLY. More

They are always kind and courteous. I am always eager to deal with Franklin VW dealership. Will continue dealing with them in the future. Work was done in an expeditious manner. deal with Franklin VW dealership. Will continue dealing with them in the future. Work was done in an expeditious manner. More

Tony Mcbain is seriously the absolute best. Knowledgeable and friendly, takes care of his people. I will say I had an interesting experience trying to constantly get ahold of their finance guys Brian, bit o and friendly, takes care of his people. I will say I had an interesting experience trying to constantly get ahold of their finance guys Brian, bit of a hassle. We also had an appointment made for us for service by one of the service guys, we played phone tag for a while, never actually had a talk but all of the sudden we had an appt booked. Not an incredibly convenient one but we made it work. They take good care of your xar once it's there though More

Very helpful and accomodating staff. Good communication and prompt service time. Service is always pricy but they are similar to the competition so not much to do about that and prompt service time. Service is always pricy but they are similar to the competition so not much to do about that More

Always competent and friendly - and extremly professional. They know what they have to do and that they do excellent! Always felt be treated fair - thank you! professional. They know what they have to do and that they do excellent! Always felt be treated fair - thank you! More

Working with Boucher VW service was a pleasant surprise. The service manager, Matt, listened to my needs, helped me plan the required work and then followed through. The work performed was warranty work and The service manager, Matt, listened to my needs, helped me plan the required work and then followed through. The work performed was warranty work and it was done well. I was even notified that there was a leak in my sunroof because they ran my car through the car wash…the team at Boucher cares about the detail. More

If you’re looking for the right vehicle and the right people to put you into one, look no further. Boucher Volkswagen Marketplace of Franklin is one of a kind in service, deals and overall friendship. I people to put you into one, look no further. Boucher Volkswagen Marketplace of Franklin is one of a kind in service, deals and overall friendship. I didn’t feel pressured into buying anything when walking into the dealership, they handled my timid personality when it comes to big purchases accordingly and had no issues letting me “drive the sale”. It was like the car sold itself to me, there was just an agent there to finalize the paperwork and to confirm my feelings. Great service and even greater people. If you’re not shopping for a car here….you’re doing it wrong. Plain and simple. More

Excellent, attentive, and friendly service, as always! Every time I bring my car here, the service is excellent. What I don't like is the 25 word minimum requirement for my review. Every time I bring my car here, the service is excellent. What I don't like is the 25 word minimum requirement for my review. More

I was in and out in a reasonable amount of time. The service was excellent! They helped reassure me my car was drivable after my tire blew out. service was excellent! They helped reassure me my car was drivable after my tire blew out. More