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Boucher Volkswagen Marketplace of Franklin - Service Center

Franklin, WI

4.8
669 Reviews

669 Reviews of Boucher Volkswagen Marketplace of Franklin - Service Center

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September 23, 2021

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by SWS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2021

The staff was friendly. Prices were ok. The work on my vehicle was completed as explained to me More

by smckowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2021

The team at Boucher is Prompt, Professional, and Courteous my vehicle was completed right on time just like they said More

by WAYNEGRUTZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2021

Excellent customer service during service visits and phone calls. Had to get a loaner car, and it was immaculate. Professional and courteous service department. More

by SENJOZOKU
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Emmanuel
September 15, 2021

Good place to buy a new car from......nothing else I can say,thanks for service More

by TOMEYMOHEY
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kryszewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2021

Polite, courteous and very quick in getting my car back to me. Told me it would be done at 9am and was done at 8:30 More

by jdk8117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2021

Fast, friendly and honest. I went in for service updates to my car. They warned me it might be 2-3 hours, so I parked myself in the lounge to do work on my computer. The wifi and morning coffee with muffins More

by BRIAN SUTTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Easterlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony McBain
September 08, 2021

Service was fast! I like the drive thru service and they cleaned my car before return it. I watched the news while waiting and I was so comfortable that I just want to stay there longer. More

by TOMASMEDIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Piper
August 26, 2021

They were very expensive and I feel like their work did not show for the price.I love the oil changes just not actual work. More

by A.AWOOD.AW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Eichstaedt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Piper
Sep 09, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

We are very disappointed to hear that you were not satisfied with your service visit here at Boucher. Please reach out to our Service Manager, Matt Larsen, at 414-525-1100 so we can discuss this in further detail. We hope to hear from you soon.

August 25, 2021

Thanks for recommendations given for our vehicle and correspondence reflecting work and price. Thank you for keeping our vehicle clean and protected during our service. More

by PAPENDORF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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