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Boucher Volkswagen Marketplace of Franklin - Service Center

Franklin, WI

4.8
669 Reviews

669 Reviews of Boucher Volkswagen Marketplace of Franklin - Service Center

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November 25, 2021

Very good. Very good. Please stop emailing me for the surveys this is a wastebof my time More

by Joe.kunde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Piper
Dec 30, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

Sorry about that! Thank you for the 5-stars!

November 24, 2021

All the staff are very kind and very fast service, the facility is clean and comfortable waiting room. More

by ISEDANO0577
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

Thanks for noticing! We appreciate the business!

November 18, 2021

The service here was amazing and Emmanuel was so helpful. Definitely will be returning here for any future needs. More

by JOSIE.STACHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel Garcia
Dec 30, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

That's great to hear! Thanks for the review!

November 15, 2021

Timely service and detailed oriented. They take time to discuss with each customer. Friendly staff. More

by Dretty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

We love to hear that! Thank you!

November 09, 2021

Staff were friendly and accommodating. Waiting area was clean and welcoming. Would highly recommend service here. More

by jdccat035
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

Thanks for noticing! We appreciate the business!

November 01, 2021

Emmanuel was incredibly helpful. The service was prompt, professional, and I couldn’t have had a better experience. Will definitely recommend. More

by neegeetoby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Dec 30, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

That's great to hear! Thanks for the review!

October 22, 2021

Service was good. I like that they check vehicle for other maintenances. Good communication. Thanks More

by IRISH.WILLIAMS04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2021

Jason Zakszewski as always organized + explained the service of my Touareg in the best possible manner. I can't think of a better service partner than BOUCHER in Franklin. The best of luck for you gu More

by axel.vonwardenburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2021

David E. did an outstanding job of advising me on my options and did an awesome job communicating! More

by DARMSTRONG.GL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2021

Awesome service from Matt and the Boucher Team! Kept Awesome service from Matt and the Boucher Team! Kept us updated on progress of our repairs throughout the service and the vehicle came back incred More

by YVONNE.KACZKOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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