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Boucher Volkswagen Marketplace of Franklin - Service Center

Franklin, WI

4.8
669 Reviews

669 Reviews of Boucher Volkswagen Marketplace of Franklin - Service Center

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December 17, 2021

Excellent, efficient, kind and helpful service and staff. So glad to work with this dealership. More

by KGCULLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy
Dec 30, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

All great to hear! Thank you for taking the time to give us a review!

December 14, 2021

Absolutely love coming here for all my car maintenance. This is actually the only place i bring my car. I tend to drop off my car vs waiting because sometimes it does take some time to finish whatever my c More

by Ashe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Wenzel
Dec 30, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

That's great to hear! Thanks for the review!

December 12, 2021

Great service, dealership find the way to accomplish our requirements to have a car sooner. More

by CAR_VARGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Imig
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Piper
Dec 30, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

All great to hear! Thank you for taking the time to give us a review!

December 10, 2021

Good service. Pricey but quality. The lobby is very clean and welcoming and I recommend if you don’t mind the cost. More

by STRIKOUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

Thanks for noticing! We appreciate the business!

December 08, 2021

The staff was very friendly and knowledgeable! They helped me quickly, which is what I needed that day! Great service! More

by jkoll85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Piper
Dec 30, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

Awesome to hear! Thanks! :)

December 08, 2021

Excellent customer service from staff. I always have a positive experience and I’m in and out in a timely manner. More

by Taffyday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

That's great feedback! Thank you for your business!

December 04, 2021

everything was great,quick and pain free. No problems hard to get 15 words when everything was easy. More

by JC12847
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Piper
Dec 30, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

Was it really really really really really really really really really really easy? (15 words)

December 02, 2021

Great service! Staff is super nice as always, especially David in service department! Young you! More

by miso83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

We appreciate the response! Thank you!

December 01, 2021

Had an emergency issue with the vehicle and after already scheduling a visit a few weeks out to get the problem resolved, Emanuel got us in the next day. He was extremely helpful and courteous. They got us More

by zmclees
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Garcia, Emmanuel
Dec 30, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

We love to hear that! Thank you!

November 25, 2021

The folks in the service department were wonderful to work with. Very friendly and efficient. More

by SHANNON_BUSTILLOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
Dec 30, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

That's great to hear! Thanks for the review!

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