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Boucher Volkswagen Marketplace of Franklin - Service Center

Franklin, WI

4.8
669 Reviews

669 Reviews of Boucher Volkswagen Marketplace of Franklin - Service Center

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January 10, 2022

It was good and time waiting wasn't too bad. The only things, I wasn't aware that my warranty was expired. More

by DOREEN.LANOI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the feedback!

January 07, 2022

Always very courteous in service area and confident that work is done and vehicle checked for any issues More

by CINDGL74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
Jan 07, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for choosing Boucher!

January 06, 2022

Very clean dealership. Service advisors are very nice and they take good care of your car when coming in for service. Highly recommend this place! More

by LTLANGL15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Piper
Jan 07, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

We appreciate the review, thank you!

January 05, 2022

The express bay writer that I dealt with for my service was above and beyond helpful courteous and wonderful. He made the service perfect. More

by BBURDEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob W ( express service writer )
Jan 07, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you so much for sharing!

December 31, 2021

They make you feel at home! Very accommodating and rest assured the job is done right! More

by ASHLEYKBALUH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

We appreciate the review, thank you!

December 31, 2021

High quality service! I feel like my vehicle is in very capable hands when I get it serviced at Boucher. On a side note, I look forward to the hikes I get to take at the nearby nature preserve while I wait More

by EMILY.G
Recommend Dealer
Yes
Employees Worked With
Nick Imig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you so much for sharing! At Boucher, we do everything we can to provide amenities that'll make each customer feel welcome and comfortable. We're so glad you're able to enjoy your hike and hope your next service visit is just as awesome! Take care!

December 29, 2021

Service was friendly and vehicle was finished on time. Parts ordered, waiting for repair of sunroof whistle. More

by kolpdebbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

Thanks for the review!

December 28, 2021

Great, friendly service and used the morning shuttle to get back home - it was very convenient! More

by DENISESAGAT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Piper
Dec 30, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

Awesome to hear! Thanks! :)

December 28, 2021

Extremely helpful and accommodating. Purchased car from Hall but will not do service business with them. Never had a good experience with Hall since taking delivery. More

by RDOCTER15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob with Express Service
Dec 30, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

We're happy to welcome you with open arms! ;)

December 23, 2021

Great service on my oil change. Did the express service, was fast and professional. Would recommend. More

by KCPALMER84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Piper
Dec 30, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

All great to hear! Thank you for taking the time to give us a review!

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