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Boucher Volkswagen Marketplace of Franklin - Service Center

Franklin, WI

4.8
669 Reviews

669 Reviews of Boucher Volkswagen Marketplace of Franklin - Service Center

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March 01, 2022

Great service. Nice waiting space to work while waiting. Thanks for the snacks and beverages! More

by Mkechevyowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thanks for noticing. :) And thanks for the review!

February 28, 2022

I received very fast service with great customer service. I am always treated kindly when stopping in. More

by jodikins1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Piper
Mar 23, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

We appreciate the business! Thank you!

February 25, 2022

I was in and out in less than 45 minutes. The only thing I wish they would have mentioned was my recall on my car otherwise I will go back More

by SPOLIVKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Sorry about that! We'll try and do better next time. We appreciate your business and want to provide you with exceptional service.

February 17, 2022

My experience is always great at Boucher Volkswagen. Very accommodating, friendly service. My go to dealer. More

by MIKEDEMIRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Love to hear that! Thanks!

February 07, 2022

Boucher Volkswagen did a fantastic job, as they always do. They efficient and very kind. The price point can’t be beat either More

by VWGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Piper
Feb 11, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

We are so happy to hear you had a positive experience with our team and we thank you for your loyalty!

February 03, 2022

Stopped in because of an emergency and was greeted with nothing but kindness and care. The team definitely made the whole situation so much easier to deal with. I will always be thankful for them. More

by kds.cookie96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Piper
Feb 03, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the awesome review!

January 31, 2022

Service Advisors are always polite. I may have issues recently with the dealership, but I still appreciate the work the advisors and management do. More

by MIZOAK411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lemke, Brian Piper
Jan 31, 2022 -

MIZOAK411 responded

Thank you

January 27, 2022

The issues were addressed and fixed in a timely manner and the updates were well communicated. There was some sidewall damage to one of my tires and it would have been nice to have a picture included. More

by JJANISZEWSKI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for sharing your experience. Please let us know if there is anything else we can do to assist you. Thank you, and safe travels.

January 27, 2022

Once again, prompt service with timely updates during the service work. Clean lobby area to do work, read or gets caught up on e-chores. More

by dj klett
Recommend Dealer
Yes
Employees Worked With
Justin Zantow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmanuel provided all the timely updates!
Jan 31, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

DJ, it is great to read your wonderful review about your recent experience with us. Thank you for your business.

January 24, 2022

Great customer service and always in time. Highly recommended to everyone who want a professional team! More

by RADUMADUTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Streff
Jan 31, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

We appreciate your kind words! Take care.

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