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Boucher Volkswagen Marketplace of Franklin - Service Center

Franklin, WI

4.8
669 Reviews

669 Reviews of Boucher Volkswagen Marketplace of Franklin - Service Center

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May 24, 2022

Manuel keep constant communication with me about the SUV. He provided me with a loaner car when my car could not be fixed in the original stated time period. Thanks for making sure I could still get to where More

by RUNHIKELIFTJEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Aug 09, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for sharing! We are so glad we could get you back on the road promptly. Please let us know if there is anything else we can do for you. Thanks,

May 24, 2022

This is my dealership of choice due to their polite staff & timely service which is appreciated. More

by lilbit4662
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you so much! We are happy to be your dealership of choice.

May 20, 2022

I had a great experience, they picked me up and dropped me off from my service More

by cdaughertyjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you so much for the great review! Take care.

May 12, 2022

We've taken our 2005 Jetta with 250,000+ miles to this dealer for service since new. Work has always been done properly and in a more than reasonable length of time. Any recommended work has always been f More

by KEVINSFOLEY.KF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the wonderful review! Our Service Manager Matt Larsen and team do everything they can to provide quality service at a reasonable price. We look forward to seeing you again soon, and safe travels!

May 11, 2022

Very professional. Honest!! Great communication through entire service. Very clean environment. Always on time with services performed!! More

by MARKTOETZ19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Imig
Jun 02, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Wow, thank you so much for the great review!

May 11, 2022

Price was reasonable, was completed within an acceptable time, was advice in a timely manner the work that needed to be perform. Overall excellent service More

by heri101
Recommend Dealer
Yes
Employees Worked With
N/A
Jun 02, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you so much! We genuinely appreicate your business and look forward to seeing you again in the future!

May 09, 2022

Very pleasant staff that explained everything on my service visit and gave me a detailed explanation on the work performed More

by MICK2CONNOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t catch
Jun 02, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the great review! We appreciate it.

May 07, 2022

Emmanuel in service went above and beyond to find discounts and lower prices on the extensive repairs we had on our older model VW. More

by JOE@TILLENTERPRISES.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Jun 02, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you so much for taking the time to leave a great review! We are lucky to have Emmanuel on our team. He always goes the extra mile.

May 06, 2022

Very knowledgeable about car and customer service friendly! Will come again! Thanks From me and My Beetle! More

by DENETA_HARRINGTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Piper
Jun 02, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you so much for your business! We look forward to seeing you and your beetle again in the future.

May 05, 2022

They did a great job with getting my car serviced. Fast, friendly and affordable. Definitely a great place to purchase a vehicle. More

by DREWDINEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Piper
Jun 02, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you so much for the awesome review! Take care!

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