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Boucher Volkswagen Marketplace of Franklin - Service Center

Franklin, WI

4.8
669 Reviews

669 Reviews of Boucher Volkswagen Marketplace of Franklin - Service Center

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June 17, 2022

We used the service department and e erroneously has always been professional and informative regarding what work needs to be completed on my car More

by KKRN16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Piper
Aug 09, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you so much for the awesome review! Take care!

June 16, 2022

By far the best car purchase and ownership experience I have ever had. I’ve had my car for 5 years. I would buy here again and I will continue to have my car serviced here. I am great full for your GREAT B More

by CSK7511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you so much for your loyalty to our business. We are pleased to hear you love your car and continue to love it five years later. Thank you for your business.

June 14, 2022

Always great service and not a long wait time for oil change.. and nice to get a car wash:) More

by SWANGJEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you so much! We genuinely appreciate your business and look forward to seeing you again in the future!

June 13, 2022

Have been coming here for years. Good service and easy to schedule appointments or walk ins More

by GENEVIEVESTOLLENWERK
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Your continued patronage means the world to us! Thank you for your business.

June 09, 2022

Boucher Volkswagen is very friendly. I had my car service while I waited. I like how they keep me updated on what they plan to do. More

by andrewmburu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the great review! We appreciate it.

June 08, 2022

I was helped by Emmanuel Garcia during my drive-in service. He was knowledgeable, friendly, and informative. Service was quick and completed under the estimated time. More

by Mark G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emanuel Garcia
Aug 09, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the great review! We appreciate it.

June 08, 2022

No waiting. Answered all my questions about the new car. Didn't take long at all. More

by jpk3444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garcia
Jun 08, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Awesome- thank you for the feedback!

June 06, 2022

It is always a pleasure to go there. They are invariably very helpful and pleasant. More

by AXMANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Piper
Jun 08, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the 5 star review!

June 03, 2022

I have my VW serviced here. Just the recommendations but this time I had a leaky tire. Tire ordered, there when promised, put on quickly. Jacob kept me updated. More

by CHMIKAUD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
Jun 08, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the awesome feedback!

May 30, 2022

Went in for express service without an appointment and my car was done in 1 hour and 15 minutes which was great. More

by e mar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure if the employees
Aug 09, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

We are thrilled to hear about your most recent experience! Thanks for sharing.

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