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Boucher Volkswagen Marketplace of Franklin - Service Center

Franklin, WI

4.8
669 Reviews

669 Reviews of Boucher Volkswagen Marketplace of Franklin - Service Center

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August 02, 2022

I’ve always received good service at Boucher VW. They seemed busy this time, but I was still in and out in about 45 minutes. The people in the service department are always very attentive and consid More

by MICHAL630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kryszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 28, 2022

Good service. Everything done very fast. I didn’t wait to long. Recommend this dealer to other people More

by MIJATOVIC025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Piper
Jul 28, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Volkswagen Marketplace of Franklin.

July 27, 2022

Fast courteous service, friendly associates ready to serve customers making sure all your questions and concerns are taken care of before you leave. More

by annmariemorales57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you! We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 27, 2022

The Service Department is absolutely the BEST! The friendly and quick. Thank you for the pleasant experience. More

by ANTHONYRAASCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I will never buy another vehicle from Boucher for the rudeness and lousy service on the end of the lease when I wanted to purchase the vehicle., Brian Piper
Jul 28, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

It has been a pleasure serving you, Anthony! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Volkswagen Marketplace of Franklin, we look forward to having you as one of our valued customers for many more years to come!

July 26, 2022

Took my car in for an oil change. They were fast, efficient and friendly. Highly recommend. More

by JLAUER1429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone I came on contact
Jul 27, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 23, 2022

We always appreciate the prompt, courteous service by each member of the team her, from the moment we drive up until heading back home with repairs completed.e More

by WESING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel Garcia
Aug 09, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the great review! We appreciate it.

July 22, 2022

The service department continues to impress us with professional and friendly customer service. The waiting area is awesome and when needed the shuttle service. Is also excellent. More

by PAULPETTED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you so much! We genuinely appreciate your business and look forward to seeing you again in the future!

July 21, 2022

Fast and courteous service as always! Best dealership around for service. Also have an excellent waiting area and shuttle service. More

by Steven Gunn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

We appreciate the wonderful review! Thanks,

July 06, 2022

My service was very professional, detailed and friendly. Customer service was excellent. I bought my Jetta new back in 2014 and had it serviced by Boucher and I'm very satisfied. More

by MICHAEL_11_11
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you so much! We genuinely appreciate your business and look forward to seeing you again in the future!

July 06, 2022

Our service experience at Boucher Volkswagen Marketplace of Franklin has been friendly and rewarding. Jason, David, and Manuel have proved to us that they have extensive knowledge of our service needs. Th More

by RAJSR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmanuel
Aug 09, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for sharing! Our Service Manager Matt Larsen and team do everything they can to provide quality service at a reasonable price. We look forward to seeing you again soon, and safe travels!

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