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Boucher Volkswagen Marketplace of Franklin - Service Center

Franklin, WI

4.8
669 Reviews

669 Reviews of Boucher Volkswagen Marketplace of Franklin - Service Center

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September 20, 2022

Looking at my receipts for a oil changes throughout the years from getting them done here .My oil change and rotate of tires price has always been around 124.00 with 45 min of labor.This time for the exact More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Eichstaedt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Providing a positive experience is our top priority, Steve, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please give us a call to discuss your visit further. Matt Larsen, Service Manager 262-525-1100

September 16, 2022

I was treated well and serviced quickly. I was understood and everything was explained in a clear way for me. More

by FEFI0806
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Piper
Sep 18, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 13, 2022

Really nice dealership. Been to a few vw's and I must say it's about the interaction not the building. Your express oil guy remembered me from a year ago. That goes a long w More

by felipe3425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
September 12, 2022

Wonderful, friendly service. Came in without appointment and was pleasantly impressed with the timely thorough service More

by DAXTELL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
Sep 13, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Volkswagen Marketplace of Franklin.

September 08, 2022

This dealership is always clean and the employee's are very courteous during the service of my vehicle. In addition my oil change was complete sooner than the estimated time I was given, which was a plus More

by GNEWSOM27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel Garcia
Sep 09, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Boucher Volkswagen Marketplace of Franklin. Please don't hesitate to reach out if you need anything else.

September 08, 2022

Very pleased with the friendly and quick service. I have and will continue to refer Frank Boucher to friends and family. More

by BORICUA2812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Veguilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmanuel
Sep 09, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Volkswagen Marketplace of Franklin.

September 02, 2022

As always, the service team at this location was amazing. David E. was very knowledgeable and friendly. He explained what was going on with my car in a way I could understand lol. He also let me know of a fu More

by Ashe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that David and our team met your expectations. Thank you again for choosing Boucher Volkswagen Marketplace of Franklin, we look forward to having you as one of our valued customers for many more years to come!

August 31, 2022

Amazing experience. After having an awful experience at Hall VW, I was ready to get out of VW. Boucher was timely and the most cost effective. So happy to have shopped a More

by XKARJOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Aug 31, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 30, 2022

They got me right in and they finished everything I needed done in a timely fashion. More

by PAMILLA.MARTINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 19, 2022

Fast and painless. Direct and to the point. Included an estimate for the next service (not for the faint of heart, cost wise) and I appreciated the detail. More

by Phenschel
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Aug 22, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

It's great to hear that Emmanuel was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Boucher Volkswagen Marketplace of Franklin!

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