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Boucher Volkswagen Marketplace of Franklin - Service Center

Franklin, WI

4.8
669 Reviews
Call Service Center (414) 338-7948

669 Reviews of Boucher Volkswagen Marketplace of Franklin - Service Center

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November 07, 2022

Boucher VW in Franklin did a fantastic job when repairing my Jetta SportWagen. They finished the job early and lower than the original estimate. More

by Brew7s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 07, 2022

Our Service Xpress experience is on Saturdays is always exceptional. Jacob is super helpful and friendly. More

by susan.meinel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
Report | Print
Nov 07, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Susan, and look forward to your next visit.

November 04, 2022

Although I had a fairly long wait, the work was done, your staff very professional, as they have been on previous service visits. Totally satisfied with Boucher VW More

by BJTWRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Wenzel
Report | Print
Nov 06, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Volkswagen Marketplace of Franklin to be a positive one. Please don't hesitate to reach out if you need anything else.

November 04, 2022

Stopped in for the first oil change for my brand new Atlas. They were able to get me right in and after 45 minutes was promised, my car was ready and washed within 30! A+! More

by tonyhuntsflooring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thanks for sharing about your experience with Boucher Volkswagen Marketplace of Franklin. We appreciate your business and hope to see you again soon!

November 01, 2022

Great service by friendly people! Enjoyed our 1st experience with Boucher and will come back for future service! More

by roberthall0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Imig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Volkswagen Marketplace of Franklin to be a positive one. Please don't hesitate to reach out if you need anything else.

November 01, 2022

I’ve dealt with Emanuel in the service department on multiple occasions. He has been consistently helpful and accommodating. More

by Mark G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emanuel
Report | Print
Nov 02, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for choosing Boucher Volkswagen Marketplace of Franklin. Your feedback and rating mean a lot to us. We're glad to hear that Emanuel was able to help, and we hope to see you again!

October 27, 2022

I really appreciated the promptness and professionalism. Everybody that I interacted with was very pleasant and I was very satisfied with the work that was done More

by mcollier1112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmanuel , Brian Piper
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Oct 28, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 26, 2022

Excellent, sat down and before I knew it my oil change was complete. I wish I remembered his name is service but he was awesome! More

by skye.swirth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Skye, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that David met your expectations. Thank you for choosing Boucher Volkswagen Marketplace of Franklin, we look forward to having you as a valued customer for many years to come!

October 26, 2022

Good service good waiting area prompt delivery and addressed all concerns about my car and the way it drives. More

by larryekula
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Larry, It's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Boucher Volkswagen Marketplace of Franklin!

October 25, 2022

Service was quick courteous and they took care of me. I will go back next time. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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