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Boucher Volkswagen Marketplace of Franklin - Service Center

Franklin, WI

4.8
669 Reviews

669 Reviews of Boucher Volkswagen Marketplace of Franklin - Service Center

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January 19, 2023

I always use Franklin VW for service. I have never been disappointed. I drive from Waukesha to Franklin because they are that good!!! More

by BEATRICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

Beatrice, Thanks for sharing about your experience with Boucher Volkswagen Marketplace of Franklin. David and our team appreciate your business and hope to see you again soon!

December 30, 2022

Boucher Volkswagen marketplace or Franklin. Had Friendly and honest service! It was worth the little extra drive to service my car. Thank you More

by Rcoltman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Volkswagen Marketplace of Franklin.

December 29, 2022

Emmanuel and Jason in the service center were fantastic. I was talked through all of what was needed and given pros/cons to help make a decision. They took extra care in making sure I had what I needed in a More

by CBJENNINGS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmanuel Garcia
Dec 30, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for choosing Boucher Volkswagen Marketplace of Franklin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 29, 2022

Took care of my recall, oil change and tire rotation. Finished 30 minutes earlier than estimated time, even after three power outages. Great job. More

by ANTHONY.SHERWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Zantow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Christofferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Piper
Dec 30, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you! It has been a pleasure serving you, Anthony. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Volkswagen Marketplace of Franklin, we look forward to having you as one of our valued customers for many more years to come!

December 23, 2022

I was fortunate enough to interact with the same person in the service center when I called to make my appointment and ask a few questions, when I dropped the car off and when I picked it up: Emmanual Gar More

by neilalbrecht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanual Garcia
Dec 27, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Volkswagen Marketplace of Franklin.

December 21, 2022

Top notch service, everything was ready to install, in and out in under an hour. More

by marklew2129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Piper
Dec 21, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Volkswagen Marketplace of Franklin, we look forward to having you as a valued customer for many years to come!

December 15, 2022

Courteous, fast,suggested needing additional information and pricing friendly and respectful and comfortable wait area More

by 2bnoahb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 10, 2022

Friendly, knowledgeable and fast. I trust them to do the right thing for my first model Atlas. More

by MGILLARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Volkswagen Marketplace of Franklin to be a positive one. Please don't hesitate to reach out if you need anything else.

November 16, 2022

I went as a walk in for a check up and oil change. It was very fast service, everyone was so welcoming and nice, they kept me updated on time, it was nice. More

by deleontamalia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
Nov 16, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thanks for sharing about your experience with Boucher Volkswagen Marketplace of Franklin. We appreciate your business and hope to see you again soon!

November 09, 2022

I only wanted to drop my car off for a next day oil change ! It wasn’t busy at all at 4;00 and they offered to do it then and for it done in a quick manner! Send my ride on his way and I didn’t need More

by JULIEREZASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Piper
Nov 10, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for choosing Boucher Volkswagen Marketplace of Franklin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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