Boucher Volkswagen Marketplace of Franklin - Service Center

It was a very easy experience . They let me know what was happening every step along the way. The video is a great idea They let me know what was happening every step along the way. The video is a great idea More

Service writer was very professional, making sure I understood everything that was done to my VW understood everything that was done to my VW More

Excellent service once again as I pulled in for an oil change and tire rotation for our Passat. Jason took care of me from the start and also helped me out with some other questions I had. The whole team change and tire rotation for our Passat. Jason took care of me from the start and also helped me out with some other questions I had. The whole team is professional and friendly. The technician sent out a video of the inspection which I thought was really cool. Service went well and I had a cup of nice coffee while I waited in the clean and spacious waiting area. More

The later shift staff was fantastic. The man who assisted me was so helpful, detailed and fast. The man who assisted me was so helpful, detailed and fast. More

Proffesional staff smooth closing process. Salesperson very knowledgeable about product full tank was a welcome plus Salesperson very knowledgeable about product full tank was a welcome plus More

Always take great care of my car! Wouldn’t go anywhere else to work on my Atlas! Wouldn’t go anywhere else to work on my Atlas! More

My experience was amazing! Everything about the night owl drop off was easy, and my car was ready for me the next morning. Loved the video sent showing me what they worked on, Everything about the night owl drop off was easy, and my car was ready for me the next morning. Loved the video sent showing me what they worked on, and that they were willing to work on some extra things for me when I came to pick up my car! More

Simply pulled in for new wiper blades and the whole service was done in less that 20 minutes! service was done in less that 20 minutes! More

Nice dealer ship . Service people all friendly. Would have been a 4 or 5 star.. BUT… it was explained there would be a $150 diagnoses fee for the antenna. In his upd Service people all friendly. Would have been a 4 or 5 star.. BUT… it was explained there would be a $150 diagnoses fee for the antenna. In his update he said the antenna was showing damage from outside influences . I could have told you that . Then sent a message saying the antenna happened to work after he was in the car last . I was charged $150 for that ?..seems excessive! More

I thought the video supplied of my car service was awesome. I have always treasured you service to customers. Well done awesome. I have always treasured you service to customers. Well done More