Boucher Volkswagen Marketplace of Franklin - Service Center

Got a set of 4 new tires on promo buy 3 get 1 for $1. Took 2 hours but their sofas are really comfy Took 2 hours but their sofas are really comfy More

Great customer service! Emmanuel sent a text message to my phone regarding the service being completed and sent a link to the video while the technician explained what he w Emmanuel sent a text message to my phone regarding the service being completed and sent a link to the video while the technician explained what he was inspecting. Emmanuel could see that after 20,000 miles I needed several updates, cabin filter, fuel filter, air filter, tire rotation, and oil change. My vehicle smells great and handles like a sports car. More

Great experience with the Service team at Boucher VW Franklin. Jason was great with getting my vehicle scheduled for service along with manufacturer repairs. Emmanuel provided updates via text as I was Franklin. Jason was great with getting my vehicle scheduled for service along with manufacturer repairs. Emmanuel provided updates via text as I was out of town while my vehicle was in the shop. Both of these gentlemen were excellent to work with. Chuck filmed a detailed video of my vehicle inspection pointing out all of the areas in need of attention. Chuck even came out to explain the repairs done when I came to pick up my vehicle. I knew I made the right choice with the Boucher Service team. More

I drive an extra 30min each way from the closest VW dealership to get my vehicle maintenanced at Boucher Volkswagen in Franklin because of the high quality service and customer care they provide. dealership to get my vehicle maintenanced at Boucher Volkswagen in Franklin because of the high quality service and customer care they provide. More

Always great, friendly service - done correctly and on time. Easy to schedule, convenient shuttle if needed. time. Easy to schedule, convenient shuttle if needed. More

It was recomended by a garage for major work I had done and now using it for checkups and even oil changes and now using it for checkups and even oil changes More

David was prompt and helpful, really enjoyed the interaction - customer first attitude. The waiting area is always clean and full of great snacks! I was able to work with the free wifi while I waite interaction - customer first attitude. The waiting area is always clean and full of great snacks! I was able to work with the free wifi while I waited. Always comfortable atmosphere. More

Great job David very helpful dude on my 2018 Tiguan nice job yes ok.!thanks job yes ok.!thanks More

They did a good job explaining what was wrong with my car and were very transparent on the costs. and were very transparent on the costs. More

Jason the service team made this as great as it could be! Grateful for the professional care. Grateful for the professional care. More