Boucher Volkswagen Marketplace of Franklin - Service Center

The service team was very helpful in solving my ongoing bluetooth issues. I appreciate their time. bluetooth issues. I appreciate their time. More

I originally bought my VW from Broadway Automotive in Green Bay, WI. Everyone was wonderful and I was super disheartened when I moved to the Milwaukee area and went to VW Hall. I had an incredibly negati Green Bay, WI. Everyone was wonderful and I was super disheartened when I moved to the Milwaukee area and went to VW Hall. I had an incredibly negative experience and was timid to try someplace new when car troubles arose. I went to VW Boucher and could not be more thankful that I did! Everyone was so kind from when I dropped my car off to when I picked it up. Thank you Boucher for a positive experience, your punctuality, and for having amazing customer service! More

Great service, called with estimate, and vehicle was done later that day. Everything way done right. Thanks, Jason later that day. Everything way done right. Thanks, Jason More

Every time I've brought my VW in to Boucher, David has always been very friendly and helpful. always been very friendly and helpful. More

Excellent service as always. Really liked the videos. Plan on using them again for next service. Really liked the videos. Plan on using them again for next service. More

Saturday monring hours make it so convenient for basic service. I needed a battery. After jumping my battery I got the car started and headed over to Boucher where Jacob met me in the service arrival bay service. I needed a battery. After jumping my battery I got the car started and headed over to Boucher where Jacob met me in the service arrival bay and promptly took care of the issue. He reset the clock etc. and I was on my way in 20 minutes. The price of the battery was for less than what the area auto parts stores would have charged. More

Very nice staff . Nice & quick service . Went the extra mile to make sure my car was fixed . Nice & quick service . Went the extra mile to make sure my car was fixed . More

I went to Express for a 10000 mile maintenance and tire pressure loss . My service technician was Jacob for that visit and the follow up when the new tire came in ( there was a nail in the side wall ). I pressure loss . My service technician was Jacob for that visit and the follow up when the new tire came in ( there was a nail in the side wall ). I was so impressed with Jacob !!! He was professional , courteous ,knowledgeable, with amazing customer service skills !! He certainly exemplifies what I have found Boucher is all about throughout their company ! More

I purchased vehicle and was told the warranty would last, till my loan was done, which i specifically ask, and then was told it was from the manufactures date, well i bought it 2 years old, and now i have a till my loan was done, which i specifically ask, and then was told it was from the manufactures date, well i bought it 2 years old, and now i have a car with 52,000 miles on it and a blown turbo charger, among other things, i was handed a service bill for 7,200 dollars that's not covered, great experience More

Very quick and courteous service. Got the issue resolved same day as pick up. Outstanding Got the issue resolved same day as pick up. Outstanding More