Boucher Volkswagen Marketplace of Franklin - Service Center

Everything was good. Very quick and quality service. Staff is polite and friendly. Highly recommend this dealership Very quick and quality service. Staff is polite and friendly. Highly recommend this dealership More

Quick service, friendly people, appointment was not too far in advance, convenient location, nice waiting area far in advance, convenient location, nice waiting area More

Very convenient. Easy in and out. Friendly staff. Nice waiting room. I like the option of watching your car being serviced live on your phone. Easy in and out. Friendly staff. Nice waiting room. I like the option of watching your car being serviced live on your phone. More

Jason got me in and out quickly! I asked him if it was possible to have my car done within an hour and he met and exceeded my expectations. He does a great job and that is why I cont I asked him if it was possible to have my car done within an hour and he met and exceeded my expectations. He does a great job and that is why I continue to go to him. More

Good job time is expected price was very reasonable I need to know what your availability for services need to know what your availability for services More

Quick and easy service, everyone is very friendly and they explain everything to you every step of the way. There's a nice waiting room as well, or shuttle services available if needed. they explain everything to you every step of the way. There's a nice waiting room as well, or shuttle services available if needed. More

Boucher Volkswagen Marketplace is simply just the best Volkswagen service center in the State of Wisconsin!! Volkswagen service center in the State of Wisconsin!! More

Always quick service with Express. All employees are courteous and thorough when addressing concerns and reviewing service completed. All employees are courteous and thorough when addressing concerns and reviewing service completed. More

I am very disappointed with Boucher Volkswagen Dealership Service Department. I strongly feel they recently mislead me to have my front and rear brakes replaced. Additionally, the cost to have the replacemen Service Department. I strongly feel they recently mislead me to have my front and rear brakes replaced. Additionally, the cost to have the replacement brakes installed was absolutely ridiculous. I completely understand they are a business with the objective to make money, but to mislead people to replace parts on a vehicle when it was not necessary is shady on part of the service staff. I will never return to this dealership for service or to purchase another vehicle. More

Scheduled oil change and tire check by email and that caused major problem. Not first time either, should discontinue offering schedule that way. What I believed was going to be a short stay was not what caused major problem. Not first time either, should discontinue offering schedule that way. What I believed was going to be a short stay was not what I found and some heated discussion resulted. Young man did a good job explaining and even got me taken care of in short order. Ditch the email scheduling! More