Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Boucher Volkswagen Marketplace of Franklin
Franklin, WI
1,210 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day.
There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life.
When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,210 reviews
May 06, 2020
Had an excellent experience with Luis and Boucher VW! Came in one night for a test drive and handled the rest via text the next day until the time I came in to purchase my car! Came in one night for a test drive and handled the rest via text the next day until the time I came in to purchase my car! More
by ALICIA.STELLMACHER
Verified Customer
May 05, 2020
Fast service. Professional Customer service personnel. Professional mechanics. Car was clean when finished. Free shuttle service. To and from dealer. Free coffee and snacks in waiting room. Professional mechanics. Car was clean when finished. Free shuttle service. To and from dealer. Free coffee and snacks in waiting room. More
by glissonglassebs
May 05, 2020
Excellent !!!!!!Home delivery 🚚 0% financing and 0 Excellent !!!!!! Home delivery 🚚 0% financing and 0 payments for 6 months Gr8 dealer and financing Nice selection of new Golf GTI On time deli Excellent !!!!!! Home delivery 🚚 0% financing and 0 payments for 6 months Gr8 dealer and financing Nice selection of new Golf GTI On time delivery Gr8 service More
by JOAVKOF
May 05, 2020
Three new cars in the past eight years. Three new cars in the past three years would say I have been happy with Boucher VW's sales and service. I worked with Jamal on all three cars and all Three new cars in the past three years would say I have been happy with Boucher VW's sales and service. I worked with Jamal on all three cars and all went well. Jamal is knowledgeable and I was comfortable working with him. Jamal is an asset to the company. More
by ROBERTBOWERSOCK
Employees Worked With
Jamal Jackson
May 05, 2020
No masks were worn by anyone. We are in our 60s protect us, it’s not just about you. You should remember that. Hopefully sanitized what you touched inside, we did. us, it’s not just about you. You should remember that. Hopefully sanitized what you touched inside, we did. More
by TPJONES1016
Employees Worked With
Brian Piper
May 05, 2020
Pleasant Anxiety free experience Luis was great to work with. several months ago I was looking around online at the new Atlas's. shortly after Luis reached out to me via email. Aft Luis was great to work with. several months ago I was looking around online at the new Atlas's. shortly after Luis reached out to me via email. After some back and forth, life got in the way and I wasn't ready to make a purchase. I explained that to Luis and he understood. I asked him to check back and a few months later he did. never any pressure, just checking in. finally I was ready and Luis guided us through the process of identifying what we actually wanted our car to look like and low and behold, a few hours later after Phil Bergman gently guided us through the financing portion, we drove off. I can't say enough good things about Luis and his team. Very helpful, very respectful, Very Professional. Couldn't have asked for a better experience. Thanks Luis, you're the best. More
by rjford555
May 04, 2020
I Highly suggest going to this dealership! They were fair and able to help me find the car I truly wanted. I would like to Thank Jimmy for all the awesome help and highly recommend going to see him. Thank yo and able to help me find the car I truly wanted. I would like to Thank Jimmy for all the awesome help and highly recommend going to see him. Thank you!-Kolby More
by KolbyP
Employees Worked With
James Lemke
May 04, 2020
I had a great experience. The service was fast and the employees were informative and knowledgeable. They continue to keep my car in top shape. employees were informative and knowledgeable. They continue to keep my car in top shape. More
by CMULLINSPHOTO
May 03, 2020
If your looking for a car go to VW in Franklin. They have good service with a no pressure sales approach. Michael Tillmann was our sales person and he was friendly, responsive and very informative on all que good service with a no pressure sales approach. Michael Tillmann was our sales person and he was friendly, responsive and very informative on all questions. I’m happy with our purchase and the price, I recommend going here. Great staff! More
by Mike
Employees Worked With
May 01, 2020
They were awesome to work with. The car was detailed very nicely and they gave me a very nice gift to go with my purchase. nicely and they gave me a very nice gift to go with my purchase. More
by EASTERLIN_LARRY
