Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Boucher Volkswagen Marketplace of Franklin
Franklin, WI
1,210 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day.
There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life.
When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,210 reviews
July 26, 2020
It was my worst new car buying experience ever! Everyone was very rude and seemed annoyed to help us and to do their job! I love my car but I wish I would have bought it elsewhere! They made us feel uncomfo was very rude and seemed annoyed to help us and to do their job! I love my car but I wish I would have bought it elsewhere! They made us feel uncomfortable! But, the gentleman that cleaned my car was very nice! More
by ANDREEA_NEMES
Verified CustomerEmployees Worked With
Sean Christofferson
July 24, 2020
Took too long. The waiting area is first class and a shuttle service is a huge plus, but being without a car for a week is a problem. The waiting area is first class and a shuttle service is a huge plus, but being without a car for a week is a problem. More
by SUSEK142
July 23, 2020
The service at Boucher Franklin is ALWAYS perfect with David and Jason! I would not take my Atlas anywhere else. Thank you very much Fellas! David and Jason! I would not take my Atlas anywhere else. Thank you very much Fellas! More
by GOODWIN II
July 21, 2020
Boucher was able to provide service to my vehicle in a very short amount of time. The experience was wonderful and I look forward to seeing them again the next time my vehicle needs to be serviced. very short amount of time. The experience was wonderful and I look forward to seeing them again the next time my vehicle needs to be serviced. More
by GARRISONBUNKER1997
July 20, 2020
They always do a nice job , friendly service department . They have e very nice waiting area with coffee and other beverages , it’s also very clean They have e very nice waiting area with coffee and other beverages , it’s also very clean More
by MICHAELHELZER
July 17, 2020
Sean and Jimmy were proactive and very helpful in getting us our ideal new Atlas to lease when our old lease was almost done. Thanks! us our ideal new Atlas to lease when our old lease was almost done. Thanks! More
by MATT.HALTERMAN
Employees Worked With
Finance manager, James Lemke, Sean Christofferson
July 17, 2020
Great Brought my Jetta in for it's 40,000 mile check up, Brian was really nice & answered my questions. Told me it would take 2-3hrs but was done in about a Brought my Jetta in for it's 40,000 mile check up, Brian was really nice & answered my questions. Told me it would take 2-3hrs but was done in about an hour & a half (way to crack the whip...lol). Everyone is alway so nice whenever I bring my car in. Great job! More
by PRPAQUIN
Employees Worked With
Brian Piper
July 16, 2020
Great dealer service Because we prepaid our recommended service we have it done at Boucher. Similar to our buying experience, we are always satisfied with our service expe Because we prepaid our recommended service we have it done at Boucher. Similar to our buying experience, we are always satisfied with our service experience. More
by dschultz
July 15, 2020
Jason is a fantastic representative for the service department and I am always satisfied when the keys are handed to him to take care of our vehicle service needs. Dealership Overall is clean friendly department and I am always satisfied when the keys are handed to him to take care of our vehicle service needs. Dealership Overall is clean friendly and professional. More
by SBLAGOJEVIC
Employees Worked With
July 14, 2020
Great service with Boucher! Took care of my problem in a timely manner on my Beetle. Excellent service since I started there in 2012 and find them trustworthy timely manner on my Beetle. Excellent service since I started there in 2012 and find them trustworthy More
by CJGERARD7
Employees Worked With
