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Boucher Volkswagen Marketplace of Franklin
Franklin, WI
1,210 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day.
There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life.
When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,210 reviews
August 18, 2020
Joe is very helpful,great customer service and pleasant to talk to.Courteous and knowledgeable for the car he is selling.Keep up the good work.Been satisfied so far with the service and the car. to talk to.Courteous and knowledgeable for the car he is selling.Keep up the good work.Been satisfied so far with the service and the car. More
by guadaluperose
August 18, 2020
I am pleased on the time and 5 page review of my car for 40,000 this is my ninth VW Jetta and have no problems with this brand and model looking forward to my 10th one next year 40,000 this is my ninth VW Jetta and have no problems with this brand and model looking forward to my 10th one next year More
by HTCGREG07
Verified CustomerEmployees Worked With
August 17, 2020
I was discouraged by the lack of enforcement of our state's facemask policy. Several other customers were seated within 6 feet of me and each other and were not wearing face masks. I had to stand out state's facemask policy. Several other customers were seated within 6 feet of me and each other and were not wearing face masks. I had to stand outside to feel safe. More
by SBENNETT6
Employees Worked With
August 16, 2020
This was my first time at Boucher Volkswagen and it was the best buying experience I have ever had. Not only was the the process quick and easy but they helped me get to the price range I needed to be on m the best buying experience I have ever had. Not only was the the process quick and easy but they helped me get to the price range I needed to be on my trade in. If you want a great buying experience I would recommend this dealership! More
by Sarahf8
Employees Worked With
August 14, 2020
Justin was very helpful and easy to work with. He was very accommodating to our requests. He provide information and service in a timely and respectful manner. very accommodating to our requests. He provide information and service in a timely and respectful manner. More
by ROBERTLSTEIN
Employees Worked With
August 13, 2020
Never fails, every time I bring my car in, everyone is always so friendly and helpful. I worked with Brian Piper this time and he did an excellent job! always so friendly and helpful. I worked with Brian Piper this time and he did an excellent job! More
by Ashe
Employees Worked With
Brian Piper
August 12, 2020
10000 mile oil change, etc. Everything went well as usual. Very efficient service department and advisors. that is the reason that I continue to come back and buy my cars from Everything went well as usual. Very efficient service department and advisors. that is the reason that I continue to come back and buy my cars from Boucher. More
by carlzaar
August 11, 2020
The service dept and Nick Imig were all ready for me when I arrived. The wait time was very reasonable and the coffee was delicious. I arrived. The wait time was very reasonable and the coffee was delicious. More
by budischmike
August 10, 2020
The entire process was seamless. Nick Imig and general Manager pat Easterlin were exceptionally courteous and knowledgeable. They took extra time to make sure I was completely satisfied. Manager pat Easterlin were exceptionally courteous and knowledgeable. They took extra time to make sure I was completely satisfied. More
by budischmike
