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Boucher Volkswagen Marketplace of Franklin
Franklin, WI
1,210 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day.
There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life.
When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,210 reviews
August 26, 2020
Unfortunately my brand new car already needed a new steering gear but it was taken care of in one visit. There was also a computer program update that they did for me. So far so good. Only time will steering gear but it was taken care of in one visit. There was also a computer program update that they did for me. So far so good. Only time will tell. More
by BDB1028
Verified CustomerEmployees Worked With
August 26, 2020
My visit to the dealership was a positive experience. The staff was extremely friendly and the service was fast. I inquired about a bike rack and the gentleman from the service department was very knowledgea staff was extremely friendly and the service was fast. I inquired about a bike rack and the gentleman from the service department was very knowledgeable and eager to assist. More
by ONEPENKNEE
August 25, 2020
Excellent customer services by Brian -- on phone and in person! Met me at door, listened to my concerns, followed up on everything. I also saw him interact with another customer with excellent listening a person! Met me at door, listened to my concerns, followed up on everything. I also saw him interact with another customer with excellent listening and communication skills. The only thing I wasn't aware of was the price of my oil change, which I should have asked for when I made the appointment on the phone. Thank you. More
by Manross
Employees Worked With
Brian Piper
August 22, 2020
Jim was great to work with. He listened to what we were looking for and found the perfect car for us. Very nice, friendly and helpful. Will buy from Jim again! looking for and found the perfect car for us. Very nice, friendly and helpful. Will buy from Jim again! More
by Dawn
Employees Worked With
James Lemke
August 21, 2020
Awesome service!!! Dave always explains in detail Everything that needs to be done. Excellent service as always ! The only thing missing this time was I didn’t wash my car lol Everything that needs to be done. Excellent service as always ! The only thing missing this time was I didn’t wash my car lol More
by JGORDON80
August 19, 2020
Best experience I have ever had purchasing a vehicle. I have purchase two new vehicles before from other dealerships and dreaded purchasing another. Not Anymore! have purchase two new vehicles before from other dealerships and dreaded purchasing another. Not Anymore! More
by Loving life
Employees Worked With
Brian from finance , Mike Streff
August 19, 2020
I had dropped in for their express lane oil change. What fantastic Service....did a beautiful job and cleaned by car nicely which was unexpected! fantastic Service....did a beautiful job and cleaned by car nicely which was unexpected! More
by TINA.MCKANDES
August 19, 2020
I have three vehicles that I purchased from this dealership. I have them all serviced here because they do a great job all around. Highly recommend. dealership. I have them all serviced here because they do a great job all around. Highly recommend. More
by Chris
August 18, 2020
Quick and easy. Was able to go and get our vehicle after just a couple of emails. Will definately be the first place I go when looking for my next car. just a couple of emails. Will definately be the first place I go when looking for my next car. More
by HEYRMS90
Employees Worked With
Tyler Davis
August 18, 2020
I walked in knowing I wanted a VW. Sam helped me through the entire process. He didn’t pressure me to get anything. Gave me many options on comparing the Passat and the Jetta. Helped me narrow my choices an the entire process. He didn’t pressure me to get anything. Gave me many options on comparing the Passat and the Jetta. Helped me narrow my choices and ultimately choosing the PERFECT vehicle for me!!!! The dealer ship was clean, bright, and welcoming. They also offered snacks for the wait!!! I walked in at 9:30 left at 11. At 1pm I was walking back in to purchase my vehicle and around 2pm I was driving off the lot in my new vehicle. Thanks SAM!!!! More
by Ashley
Employees Worked With
Samuel Wiroll
