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Boucher Volkswagen Marketplace of Franklin

Franklin, WI

4.7
1,210 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day. There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life. When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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6420 S 108th St

Franklin, WI

53132

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Showing 1,210 reviews

September 16, 2020

Got everything done that wanted and they did all their checks and let me know I needed new rear brake pads after I had them rotate my tires More

by KG3007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Piper
Oct 23, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

We appreciate the review!

September 15, 2020

Car was delivered as advertised. Salesman Michael kept in touch and answered every question I had. Dealership gave me a better deal than my own bank for financing. The whole process was easy and straight fo More

by MRAZJR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tillmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for choosing Boucher!

September 12, 2020

Took my 2020 in for first oil change and tire rotation. Got oil on my engine cover, oil all over my filter cover, and all over my splash shield. That’s not the worst part though they scratched my rims!! Lu More

by albiona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Couldn’t care less about who checked me in
Sep 14, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Abby - thank you for bringing this to our attention. We are disappointed to hear you had a negative service experience with us. Please reach out to our Service Manager, Matt Larsen, at 414-525-1100 or ask for Matt Larsen during your visit Monday so we can discuss this further and go the extra mile to make things right.

September 12, 2020

Good service experience on my old VW. I was glad to see parts for a vehicle as old as mine are still available to repair my car. More

by LDHERRIGES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for sharing!

September 11, 2020

This dealership really exceeded my expectations! I found it to be exceptionally clean which is so important during these times. I felt confident knowing they were taking their time to make their guests feel More

by kt_schmitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Christofferson
Oct 23, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the recommendation! We hope to see you again in the future!

September 11, 2020

Jamal was knowledgeable, helpful and easy to work with in buying my new car. Jamal was able to answer all my questions and help guide me on my purchase. No hassle and easy to work with. More

by btrick1962
Recommend Dealer
Yes
Employees Worked With
Jamal Jackson
Sep 11, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you so much for sharing!

September 10, 2020

It all started at the front with your AWESOME service representative Jason. So knowledgeable! I asked Jason about some of the issues with my 2017 were so he recommended a fuel line flush with the the iss More

by DRH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

We are happy to hear Jason was knowledgeable and provided you with helpful recommendations regarding your vehicle. We look forward to seeing you again in the future!

September 10, 2020

The service was great! Luis went out of his way to ensure I was able to get everything I wanted/needed! I would highly recommend going here for your next purchase! More

by BVARNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Veguilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Christofferson
Sep 11, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the recommendation and review! We look forward to assisting you with your next purchase when the time comes!

September 10, 2020

I had a wonderful experience. First time looking at Volkswagons, Customer service should be top notch, and it has been so far. I hope it continues. More

by JILYNNM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tillmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Christofferson
Sep 11, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for sharing! We will continue to provide you with top-notch service here at Boucher!

September 10, 2020

I really enjoy the experiences I have at Boucher Volkswagen. They are always friendly, courteous, knowledgeable and fast. It’s why I continue to choose them for service and sales. More

by Jake B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for continuously choosing Boucher, Jake! We are happy you enjoy your experiences with both our Sales and Service departments!

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