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Boucher Volkswagen Marketplace of Franklin

Franklin, WI

4.7
1,210 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day. There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life. When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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6420 S 108th St

Franklin, WI

53132

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Showing 1,210 reviews

October 07, 2020

Fast, friendly, no nonsense, and clean. They informed me of an outstanding tire sale they have going on as food for thought but noted that my tires are still good, they are near need of replacement. State More

by MWZ78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Piper
Oct 23, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for sharing your positive review with us! We hope to see you again in the future!

October 05, 2020

This Volkswagen dealer has always been great to deal with from the service aspect, thats all I have used with them but they always get my car done under the time they initially quote, always very clean with More

by NANNO2ND2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for sharing! We are thrilled to hear you enjoy your visits with us!

October 02, 2020

The entire process went very well. All my questions and concerns were addressed in a very timely manner. I was impressed with my overall experience. More

by HAYLEYPETE.9255
Recommend Dealer
Yes
Employees Worked With
Samuel Wiroll, Sean Christofferson
Oct 23, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for sharing, Hayley!

September 30, 2020

Everyone I dealt with were courteous and pleasant. I felt I paid a fair price for my vehicle. I will definitely shop there for my next new vehicle. Thank More

by QUINNJPQLAQ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Imig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Christofferson
Oct 23, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

We look forward to assisting you again in the future, Quinn!

September 30, 2020

Sam was great. He asked what I was looking for and found the solution to my needs. I shopped at 7 dealerships and only Sam looked out for me. I will buy from Sam again! More

by CHAD.PATRICK3329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Wiroll
Oct 23, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

We are happy to hear you enjoyed your time working with Sam while purchasing your vehicle, Chad!

September 26, 2020

I received professional service when I took my vehicle in to be serviced. The estimated time for the service was accurate, and I was even offered a rental should the repairs take longer then expected. More

by SVOKAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for sharing!

September 26, 2020

I was greeted in a friendly professional manner. They listened to my requests and got my car back to me in the time promised. I felt well cared for. More

by MARLA.G.RICKERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the review, Marla!

September 25, 2020

Got a quote for 363 dollars worth the work I needed done on my passat 63 dollars more then midas. Total came too 390 something More

by ANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Piper
Oct 23, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for sharing.

September 22, 2020

I brought my car in for rattling coming from the window control on the front driver side. They ordered a part for my car and I brought my car back when the part came in. After it was "repaired" I still had More

by BERLIN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service department
Sep 29, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Berlin, thank you for your review. We would like to look into this further with you but unfortunately, we are unable to find your name in our system to contact you directly. Please reach out to our Service Manager, Matt Larsen, at 414-525-1100.

September 16, 2020

Had an oil change and 2 recalls done in a Timely manner while I waited. Was told it could be a couple hours and ended up being just over 1 hour More

by J.EHLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

We appreciate the 5-star review!

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