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Boucher Volkswagen Marketplace of Franklin
Franklin, WI
1,210 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day.
There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life.
When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,210 reviews
December 05, 2020
Great service and price, very happy with my purchase! All questions were answered and Luis was very patient as this was my first new car. questions were answered and Luis was very patient as this was my first new car. More
by STANLYTHEMANLY.ES
Verified Customer
December 02, 2020
Great service as usual. However, I noticed two Great service as usual. However, I noticed two customers with their masks pulled down.One was standing at the coffee table for several minutes Great service as usual. However, I noticed two customers with their masks pulled down.One was standing at the coffee table for several minutes without his mask on. More signs or gentle reminders may be needed.All others customers were wearing masks. More
by PAULTROTTER2
December 01, 2020
Luis & Andrew were absolutely amazing, and knowledgeable! Absolutely fastest deal ever, inquiries made via internet on Friday night went at 9am to test drive my new Altas all question answered that I had, si Absolutely fastest deal ever, inquiries made via internet on Friday night went at 9am to test drive my new Altas all question answered that I had, signed and drove off in my new suv by 11am! Fantastic job gentleman! I appreciate you both! More
by HROZINSKI05
December 01, 2020
Service representative did an excellent job explaining what had to be done to my car and gave me an estimate on the cost. He also reassured me the car would be done the same day. He called me when the ca what had to be done to my car and gave me an estimate on the cost. He also reassured me the car would be done the same day. He called me when the car was completed. More
by RICHCZAP
Employees Worked With
December 01, 2020
Had an issue with rattling in my door. Issue was not resolved with original service, however dealership followed up and the issue was ultimately resolved. resolved with original service, however dealership followed up and the issue was ultimately resolved. More
by BERLIN0
Employees Worked With
service
December 01, 2020
Took almost two hours for an oil change and tired rotation which I didn’t think would take that long. Also my tire pressure was low the day after. I have pre paid maintenance so I will come back but rotation which I didn’t think would take that long. Also my tire pressure was low the day after. I have pre paid maintenance so I will come back but would have preferred much quicker timeframe at a different place especially since I had an appointment. More
by leslieweiss
Employees Worked With
Brian Piper
November 30, 2020
As always, a wonderful experience. If any issues, they are taken care of immediately. Class organization every time we come here. We moved out of town but will keep coming back. Scott are taken care of immediately. Class organization every time we come here. We moved out of town but will keep coming back. Scott More
by SRWIZ678
November 29, 2020
Mike worked hard to find us the right car, he worked to get the price low, and kept in constant communication with us throughout the process. 10/10 get the price low, and kept in constant communication with us throughout the process. 10/10 More
by Colinbennett0
Employees Worked With
Mike Streff
November 28, 2020
Thanks to Nick in the sales department. Also, thanks to Jason in the service department. Nice job to both of you. Happy holidays to all. Jason in the service department. Nice job to both of you. Happy holidays to all. More
by CHASINS13
November 28, 2020
I enjoy my experience with Boucher VW. My car is well taken care of by professional mechanics. The waiting area is comfortable and always has coffee/water and snacks. This is my 4th car from Boucher VW. taken care of by professional mechanics. The waiting area is comfortable and always has coffee/water and snacks. This is my 4th car from Boucher VW. I am very happy with the service. More
by MOKACUBBY
